ACVM Resolution

Posted By: Michael Nardini, VP of Customer Satisfactionnardini ACVM Resolution

The recent issue with Dydacomp’s Address Correction Verification Module has been successfully resolved.   The first step for M.O.M. 7.1 and 6.2 users is to get the latest program update published 8/5/2011 on the support section of the website. Click here for a guide to download the newest executable.  The next step is to extract the new ACVM data which is on the new ACVM disks you will be receiving shortly. As of this morning, all of the new ACVM disks have been mailed out to all ACVM users.

Once you have downloaded the latest program update and received the ACVM data, you should then re-enable ACVM .

1. Go to the Maintain drop down menu, followed by System Information, and then select Global Parameters.

2. Once in Global Parameters, select the Customer Entry Tab.

3. Re-check off the boxes of your ACVM choices and re-enter your ACVM Installation Path into the ACVM box.

We apologize again for any inconvenience the ACVM issue may have caused. If you have any questions or concerns, please contact Dydacomp Technical Support.  The support team is available Monday – Thursday 9 AM – 6:45 PM EST and Friday 9 AM – 4:45 PM EST.  You can also contact support via the online ticketing system by clicking here.

 


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