Posted by: Laura Hills, VP of Marketing
We speak with retailers every day who tell us that their biggest challenges are with inventory and making sure they have enough product on-hand at all times. The key is to have just enough to avoid a stock out situation, yet not carry too much product and tie up funds that could be spent elsewhere.
A stock out, or out-of-stock situation is caused when inventory has been depleted. The most common types of retail stock outs occur in the business to consumer goods industry (e.g., electronics, perishables like cookies, flowers or nutraceuticals).
Stock outs are the opposite of overstocks, where too much inventory is on hand. In this era of multichannel retail, when orders are coming in to a retailer from multiple sales channels, stock outs are more of a concern than ever before.
Research shows that approximately 70-90% of stock outs are caused by poor inventory management and replenishment practices while 10-30% results from a shortage of stock from a supplier. Keeping your back office order workflow process and inventory levels in sync is essential to keeping eCommerce operations on track.
So how do you avoid Stock Outs? Here are some tips we’d like to share with you from our experience:
- Centralize the management of inventory from all sales channels
- Manage multiple warehouses from one system
- Set up ‘low inventory’ alerts per stock item
- Manage & issue Purchase Orders to Suppliers from one system
- Gain insight on trends & peak selling seasons
At Dydacomp we totally get it because we’ve been there too. We’re a software company started by retailers with solutions for retailers. We’ve been helping retailers find that delicate balance of just enough inventory to avoid stock outs without overstocking for years. And when they do, it makes all the difference. Happy selling!