Archive for the ‘Dydacomp News’ Category

Inventory to Sales Ratio as a Key Performance Indicator

Friday, February 20th, 2015

Posted by:  Fred Lizza 

As retailers increasingly deal with the challenges and opportunities inherent in selling across multiple sales channels, the inventory to sales ratio is becoming the most important determinant of industry merchandize margins.  Inventory to sales ratio is the ratio of the inventory available for sale versus the actual quantity sold.

The inventory to sales ratio is a key statistic when measuring whether or not you’re overstocked.  If you manage a single warehouse, you can visibly see when you have too much inventory.  But are you keeping track of every unit sold?  How many units are on hand? For every sale of a particular item, how many were in stock at the time of sale and how many remain? For example, if you sell jeans and you had 50 jeans of a particular style and size in stock and then sold 20 of them online and another 20 in your store, would you know that you have 10 remaining? Knowing the actual inventory for each item keeps your inventory at the right level, not too high and not too low.

The task becomes complex when you need to fulfill orders that are coming through different channels, and you need to have the right amount of products on hand to fulfill orders coming in through each sales channel.  This becomes increasingly important if you’re selling through Amazon, since they require you to reserve specific inventory volumes for their channel.

In the poll taken by Software Advice, 35% of the prospective retail software buyers they surveyed said they were looking for a more modern solution for their inventory management requirements.  Essentially, they are looking for a software solution expressly designed to handle their inventory processes rather than using spreadsheets to keep simple counts. The other reasons cited involved the inability to support company growth and lacking the ability to automate business processes.

Efficiencies through the use of technology take the guesswork out of what’s ‘available to sell.’  The need may seem simple but the solution is not. The challenge is in getting real time updates of orders received, and bring it all into a unified workflow. The entire process from collection of orders to picking, packing, shipping, processing payment, and centralized tracking of inventory levels are essential in keeping customer service people up to date.

Managing inventory in one place helps avoid stock-outs [or double-selling] and lends to better analysis of products in terms of performance, peak selling periods, etc.  And, centralizing the management of sales channels allows for more accurate inventory calculations.  More importantly, streamlining essential back-office processes supports current and future growth, eliminating the bottlenecks that occur with manual processes.

To learn more about the importance of the inventory to sales ratio and how the manage these margins effectively, read:  Innovative Order Management Systems for Apparel Retail

Inventory Management For Online Retailers eBook

Friday, February 13th, 2015

An Informative eBook on Inventory Management for Online Retailers.Capture2 Inventory Management  For Online Retailers eBook

Managing inventory in one place helps you avoid stock-outs and lends to better analysis of your products in terms of performance, peak selling periods, etc. More importantly, centralizing the management of your sales channels allows for more accurate inventory calculations.

Very often, online retailers who are evaluating an inventory management solution for the first time, realize the need to automate their order and inventory processes to not only alleviate the headaches and inaccuracies associated with the manual efforts, but to position themselves to continually grow their business.

According to Software Advice, 95% of the prospective buyers they spoke with were also first-time buyers. Of that, 36% were using accounting software to manage their inventory, while 35% were using Excel or another spreadsheet method. Another 11% were using what they called “manual methods”, which often referred to the good old pen and paper method. Those buyers using any of the above methods are the kinds of people we speak to daily who love the fact that their business is growing, but hate the headaches this growth brings if they don’t have the proper systems in place. They are looking to ease these pains so they can enjoy their success!

To read this entire eBook please click here.

6 Ways Successful Businesses Manage Inventory

Friday, February 6th, 2015

Posted by: Laura Hills

In working with thousands of small to medium-sized online retailers, time and again experience shows us that the customer experience doesn’t end at checkout. Efficient and effective back office inventory operations are crucial elements to any online retailer’s successful operation.

infographic 231x300 6 Ways Successful Businesses Manage Inventory

Asked about their top challenge in 2014, 43% of retailers ranked inventory management 1. That’s more than accounting, compliance, tech implementation, e-commerce integration, order management, or payroll. *Intuitive Accountant Survey

Here are six proven ways to reduce the retail inventory management burden.

1. Track Inventory From All Sales Channels
In the “Amazon Age” of retail, multiple points of demand and fulfillment require real-time visibility into multiple sources of inventory.

2. Gain Control of Kitted & Bundled Products
Adding kits to your product mix is a great way to increase sales, but can complicate things if you don’t have good inventory control in place.

3. Better Manage Drop-Ship Orders
In a drop ship scenario, the merchant is the middleman between the supplier and customer, integrating Purchase Order management, streamlining and speeding up the process so customers get their orders faster.

4. Beat Back Backorders
With real-time inventory management across sales channels, you can avoid out of stock situations by always posting accurate available-to-sell levels on all sales channels.

5. Enable Bin & Lot Tracking
Recall anomalies can wreak havoc on inventory accuracy.

6. Implement Barcode Scanning
Barcode scanning improves picking and packing accuracy while dramatically reducing the time required to process orders.

Click here to view the full Infographic entitled 6 Ways Successful Businesses Manage Inventory.

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IRCE 2014 Recap & 4 Key Take-Aways

Thursday, June 26th, 2014

Posted by Laura Hills, VP of Marketing

Dydacomp participated as a sponsor in recent 2014 Internet Retailer Conference Exhibition (IRCE) in Chicago. This year IRCE celebrated its 10th year as the world’s largest eCommerce conference and exhibition and our staff had a fantastic experience at the show!

We spoke with many retailers, fulfillment, distribution, and wholesale businesses of various sizes who were eager to discuss the latest developments in internet retail. Our days at the conference were filled with informative meetings and great conversations about the challenges and opportunities businesses face when managing their continued growth.

So what was the buzz at this year’s show? Here are our top 4 key take-aways from IRCE 2014:

irce1 IRCE 2014 Recap & 4 Key Take Aways

#4 Opportunities abound for best-in-class inventory and order management software solutions with multichannel retailers. At IRCE we heard how order and inventory management automation, efficiency, and insight have delivered real value to the bottom line of many multichannel sellers. These businesses shared experiences of how their multichannel operations continue to expand the needs emanating from their ‘back office silos’. The successful businesses view order and inventory management operations as essential solutions that drive their business’ ability to compete and win from the point in which a customer engages with them through their shopping cart to the receipt of their orders at their door, and beyond.

#3 The Magento Community fully embraced a tightly integrated cloud-based OMS solution. Visitors to Dydacomp’s booth at IRCE were excited to experience Freestyle Commerce first-hand! Freestyle is Dydacomp’s latest innovation—a cloud based online inventory and order management system that complements Magento eCommerce platforms and Amazon. Those who had the chance to see Freestyle in action were quickly delighted with the benefits its tight integration provided, including:

• Unification of the workflows for ALL Magento and Amazon sales channels orders into a single stream for expedited pick, pack, ship and bill processing.

• Complete visibility into on-hand stock levels, and the tasks involved with purchasing, receiving and updating new inventory counts across sales channels; combined with the ability to manage drop ship supplier operations.

• Connected customer insight and business intelligence tools to help make more informed business decisions and help manage the growth of businesses to their full potential.

#2 SMB retailers focus on drop shipping to drive efficiencies and cost savings. For many start-up and established small to medium-sized (SMB) growing businesses drop shipping was a hot topic. Drop shipping provides a way for savvy business owners to aggressively expand their product offerings without incurring the upfront costs of purchasing new inventory or having to directly manage the pick, pack and ship process for those orders. To further support these businesses, we were able to demonstrate how easy it was to include drop shipping operations into their order management mix through our solutions to meet their business objectives and growth goals without the overhead costs of maintaining inventory locally.

#1 Experience matters when it comes to technology solution providers. Many SMB retailers who sought us out at IRCE were looking for a solution provider that could relate to their specific business needs and who had the experience and the know-how to take businesses like theirs to the next level of success. We were proud to share our own personal success story. Many were surprised to learn that Dydacomp is a technology company that was started by retailers with solutions for retailers. Today, thousands of multichannel merchants rely on our Freestyle Commerce™ and Multichannel Order Manager (M.O.M.®) solutions to automate their retail back office operations and drive business growth. In total, our clients collectively generate nearly 10 million in gross merchandise sales every day! So how can we help you?

We hope to see you at next year’s IRCE but don’t wait until then to get started!

For additional information on operational improvements through automating order management, read this eBook entitled “Drive Your Retail Sales Growth With Operational Efficiencies.”

 

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The Importance of a Millennial Marketing Mindset

Friday, May 2nd, 2014

Posted by Fred Lizza, Dydacomp CEO

Millennials control 21 percent of consumer discretionary purchasing power in the US or $1.3 trillion[1], making them an audience that deserves recognition and attention. A recent survey conducted jointly by Merchant Warehouse and Retail Pro International identified a serious knowledge gap that exists between retailers and their millennial shoppers.  Each generation has their own specific buying patterns and understanding their unique characteristics and purchasing behaviors creates business opportunities that give retailers a competitive advantage.

Millennnials The Importance of a Millennial Marketing Mindset   The millennials, or Generation Y, often forgo traditional marketing and do much of their shopping via the Internet from a wide variety of mobile devices.  They are visual communicators who look for real life examples to show them the value of their investment and what their money buys them.  Brand names are big with this group.  So is having the latest technology. They are extremely connected and look to their contemporaries for approval.  This group is attracted to the experience, value, cost, quality and service they can expect from a brand, product or company. Social media is the preferred channel for reaching this market. Key influencers for this group are online-savvy peers, the Internet, eCommerce, Reality TV and digital music.

With attitudes and behaviors shaped by technology and dramatic economic volatility, they are more conservative and share many characteristics of people who came of age during the great depression.  Millennials are 2.5 times more likely than their predecessors to adopt new social, mobile and digital channels and they integrate technology into their customer experience.  This is an important demographic for multi-channel retailers.  Alexandra Frith, director of marketing at Retail Pro International comments, “The reality is that there just isn’t room for error; with so much competition – whether in-store or online – retailers can’t risk losing this important demographic.” Knowing how to better attract and engage this group should be an important part of your retail strategy.

According to the survey, millennials are information-seeking shoppers with 60 percent doing pre-purchase research through retailer websites. In addition, 53 percent stated that their shopping experiences are seamless across channels although they note that retailer sites often lack the extensive functionality they have come to expect. They are looking for what is known in today’s vernacular as an ‘omnichannel experience’ and retailers need to consider this to create a relationship with these shoppers.

In addition, millennials are the most multiculturally diverse group in the U.S. today.  Brands that incorporate multicultural themes are winning with millennials as are those that effectively use social media channels to create inclusive communities.  This enables millennials to connect with each other as well as develop stronger relationships with actual products and brands – a retailer’s goal.

Tapping in to generational nuances can help strengthen your marketing strategy.  Staying on top of and utilizing what is current and trending for the millennial demographic will enable you to better connect with this target audience to increase brand loyalty along with your bottom line. Your order management system contains a wealth of information about your customers and, with an eye on strategic marketing, you can use the data to create targeted, effective campaigns to entice your Generation Y customers with promotions uniquely suited to them.

For additional information on operational improvements through automating order management, read this eBook entitled “Drive Your Retail Sales Growth With Operational Efficiencies.”


[1] MillennialMarketing.com – March 21, 2014: The Optical Industry: 3 Tips to Consider When Marketing to Millennials

[2] MillennialMarketing.com – Millennials and Multicultural Marketing

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Retailers Seek Advice as They Head Into 2014

Monday, February 3rd, 2014

Post by: Laura Hills, VP Marketing, Dydacomp

The top names in retail met to discuss the future of the industry at the National Retail Federation (NRF) Conference & Expo.  Joan Verdon, a senior writer from The Record, a North Jersey newspaper, keeps us informed on what’s happening in the retail industry.  She asked six industry experts to name the three top issues that retailers should be focusing on for 2014 and beyond. Their perspectives are all worth noting and a must read for all retailers, whether eCommerce or in-store.

These experts included:

  • Howard Davidowitz, Chairman, Davidowitz & Associates
  • Marshal Cohen, Chief Analyst, THE NPD Group
  • Nikki Baird, Managing Partner, Retail Systems Research
  • Bob Phibbs, Chief Executive, The Retail Doctor
  • Bill Martin, Founder, Shopper Trak
  • Ken Perkins, President, Retail Metrics

Marshal Cohen predicts that 2014 is likely to be one of “monumental change for retail” and that retailers need direction. According to Cohen, “Retail has hit a crossroads where the consumer is heading in one direction, retail’s heading in another and manufacturers are stuck in the middle trying to figure it out.”  All of the experts’ responses are valuable for anyone focused on the retail industry. Click here to read the entire article and excerpts from each of the industry leaders. http://www.northjersey.com/news/239794711_
Retailers_get_sales_advice_as_they_head_into_2014.html

Happy Selling!

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Shoppers Look for January Deals

Friday, January 24th, 2014

Posted by: Laura Hills, Vice President, Marketing

The after holiday sales started before the holidays even ended this year with mega-markdowns seen on holiday items and popular gifts as retailers did all they could to attract shoppers across all channels.  We have come to expect savings of up to 75% off pricing for holiday merchandise and similar deep discounts for winter clothing and accessories left over from the holidays. January has traditionally been a good month for home goods and promotions offered by furniture retailers on in stock and custom furniture.

In addition to clothing, holiday items and furniture, there are other good deals to be had in January and shoppers never tire of seeking out bargains. Many start the new year off resolving to spend less without compromising their shopping habits.  Others look for the amazing buys that can be had before their holiday credit card bills arrive in their mailboxes.

For what’s trending in January, we turn to Jeanette Pavini, MarketWatch.com columnist to help shoppers save money. We offer our own observations and tips along with Jeanette’s advice. Online and multi-channel retailers can aid shoppers in making the most of their post-holiday spending by offering deals and promotions to help move leftover inventory and also offer deals on the following items:

  • White sales have been a January tradition since the first white sale in 1878.  Towels are a major component of the traditional white sale and upgrading bathroom towels can give this important room a whole new look for very little money. The same for sheets, bedspreads and other linens.

 

  • Hot tubs and spas are not normally items that people are thinking about after the holidays so retailers tend to get creative with deals to try to move inventory.  Since these items need to be installed, buying on sale while sales are slower will usually enable you to pick your timing as far as installation. If you already have a hot tub or spa at home, now is a good time to make sure it is running efficiently and schedule any needed maintenance.  Look for deals on accessories and cleaning products for spas and hot tubs also.

 

  • Coffee sales offer multiple ways to save.  The first way is for coffee-themed gifts (hot cocoa and teas also) which are popular holiday gift items that get creatively packaged but don’t always move off the shelves. Minimum discounts after the holiday are 50% on these items with deeper discounts often available.  So even if you don’t need all of the items in the gift set, you’re still saving money on the coffee, tea or cocoa mix that you will use and enjoy.  The second way to save on coffee is to check gift card marketplaces like Cardpool.com or Raise.com. According to the National Retail Federation’s Gift Card Spending Survey, some 19% of gift cards purchased are for coffee.  These often end up on gift card marketplace sites at 10 to 25% discounts.
  • January is the month when people try to get rid of their unwanted gift cards.  These are not only ones received during the holidays, but throughout the year as well. As mentioned above, gift cards that people received but don’t really want can be found on gift card marketplace sites and purchased at a discount. Just check for expiration dates and fees before you purchase. If you don’t want to venture into buying pre-owned gift cards online, check with your friends, family and coworkers and create your own gift card exchange market.
  • Men’s Formal Wear hits the sale racks this month. Although the holiday black-tie events season is over and wedding season is still months away, it’s not too early to think about when you may need formal wear for future special occasions.  Tuxedo rentals are typically at 20% of the purchase price, so look ahead and estimate how often you’ll need formal wear. Investing in a tuxedo or formal attire, especially on sale, can save you repeated rental costs plus the time and effort involved in renting – measuring in advance, picking up and returning. If you are going through your closets and find suits that you no longer need, you can take them to a resale shop where you get cash for your items or donate them to local organizations that resell or reuse them.  The Save-A-Suit Foundation provides former military personnel with business attire and accepts both men’s and women’s clothing.
  • Tech accessories such as cell phone cases, headphones, and wireless speakers were great gift items this past holiday season.  Now that the holidays are behind us, these items are on sales and being heavily promoted.  Office supply stores will be discounting a lot of these and other items during January as well.

Whatever deals, specials, sales and promotions you offer this January, be sure to be visible through email, social media, direct mail or wherever your shoppers are found. Use customer data from previous orders to identify shoppers that would be likely targets for your promotions and engage with them to get them to your site.

The full text of Jeanette’s article, “There Are Deals to Be Had in January” can be found at online.wsj.com/news/articles/.

Happy New Year and happy selling!

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Your Brand Logo – To Update or Not To Update – That is the Question

Thursday, December 26th, 2013

Posted by: Laura Hills, VP Marketing, Dydacomp

Yahoo! unveiled its new logo design recently and it has opened up the conversation about the value of logo redesigns for companies and brands. There are no hard and fast rules for when it’s time to update your company or brand logo.  Some companies can go for decades without a change and other companies make it a part of their marketing strategy to update or change their logos on a regular, pre-planned basis. Sometimes all it takes is a comment about the logo, whether from management, on social media or from the business owner that gets the process started.

In 2013 many well-known companies including Facebook, Hooters, Ernst & Young, Instagram and Procter & Gamble made changes to their logos. For the first time in its 19 year history, multinational internet corporation Yahoo! redesigned its highly identifiable logo, issuing a “logo a day” over a month for people to weigh in on. Most logos are introduced and accepted without incident.  However, in 2010, The Gap unveiled a new logo that was met with universal dislike, prompting this high profile retailer to ditch their new logo and return to the old.

The purpose of a logo is to get the attention of your audience and make a positive impact and lasting impression.  It should enable easy and instant recognition, conveying who you are and a realistic image of what your company and/or brand represents.

How do you determine if your logo could use some updating?  And if you decide to make a change should you go for a full redesign or just some more up-to-date touches?  We’ve provided a few things to consider when evaluating these questions.

Is Your Logo Showing Signs of Age?

Just as clothing goes out of style (think of shoulder pads or parachute pants from the ‘80s), fonts, popular colors and images can make your logo look dated.  Even classic clothing – think trench coats – get refreshed every now and then with new colors and updated styling.  Often all that’s needed is an update to remain current to capture the attention of today’s digitally savvy audiences.

You can make simple changes that will enable you to retain your logo’s original design while updating its look. Subtle changes may help you attract new customers while remaining fully recognizable to existing clients.  Look at Facebook’s new logo and see how a simple change (no definitive bottom to their well known lower case f) makes a very distinct visual difference.

Who Originally Designed Your Logo?

Today’s logos need to translate across more media channels than ever before. Companies may not always budget for professional design services to create a logo and build their own logo without the benefit of a design professional.  Although these logos may look nice, they don’t always work from a technical standpoint and may not transfer from online to print or from a PC to a tablet, phone or other mobile device very well.  It is always a good idea to have a professional design, or at a minimum, review your logo to be sure it works across multiple media.  Even professionally designed logos may need to be changed or updated from time to time and this should be handled by a design professional for the best results.

Has Your Company Undergone a Major Change or Transformation?

There will be times when updating your company or brand logo will be necessary.  Major business changes, such as a new name, change in ownership, business focus, merger or acquisition, new product introduction, pursuing a new audience, or business expansion may all warrant a change to your logo.

You may find that you no longer stand out from your competitors and need to find ways to differentiate yourself. With your logo being one of the first things a customer sees, it is good to have a logo that stands out from others in your industry and readily identifies your company and products.

New Logo or Rebrand?

Rebranding is a larger decision.  Companies consider rebranding for many of the reasons listed in the above paragraph, but the change may go deeper than just the company logo.  Rebranding can include the company image, product lines, individual products and beyond; often eliminating an old brand and introducing a new one.

Your website and/or storefront are places to showcase your brand image.  Refreshing the image through a change in logo design is an investment that can carry your business to the next level and make a huge impact on your company and/or brands’ creditability and success.

For a fun look at popular company logos that have changed significantly over time, click here. (http://www.hongkiat.com/blog/logo-evolution/)  For additional information on updating your brand logo, check out “9 Answers To Why, When And How You Should Update Your Brand Logo” at http://eleventygroup.com/site/2013/09/11/why-when-and-how-you-should-update-your-brand-logo/.

 

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Managing Inventory During Peak Selling Periods

Monday, December 16th, 2013

Dydacomp Santa 2014 1 Managing Inventory During Peak Selling Periods

Inventory management can be a time-consuming and error-prone process for multi-channel eCommerce businesses.  The quality and accuracy of inventory management is especially critical during the peak holiday selling season, which can be can be the single most important time of the year for these retailers.  According to the NRF, nearly 20% of retail sales happen from Black Friday through Christmas with close to 40% of sales taking place between November 1 and December 15.  Having the right amount of inventory on hand to meet consumer demands can make all the difference in the success of a retailer’s holiday season.

Putting time into some advance planning can better prepare you to meet the unpredictable demands that your business will face, especially this year with only 26 shopping days.  Without proper planning, this peak holiday selling season can create a perfect storm of inventory management challenges.  By recognizing problem areas likely to cause problems, you’ll be better equipped to weather the season. Avoiding stockouts, fulfillment bottlenecks and meeting delivery demands can make the season merry and bright for you.

So how do today’s multichchannel retailers address these challenges?  Here are suggestions based upon our research and our customers’ experiences:

  • Get an Early Start

Synchronize your schedule of marketing campaigns with the availability of products featured in promotions. Actively manage merchandise assortments in conjunction with marketing plans to know what items you’ll need to keep the demand plans balanced. Get areas of your warehouse or store ready to receive the products you’ll need and have a logistics plan to efficiently move these items. If you’re drop shipping, coordinate schedules with drop shippers and/or warehouses that store and distribute your products.

  • Create a Holiday Sales Forecast

Analyze previous holiday sales, consider anticipated consumer trends and, if the research is available, evaluate recommendations in your industry segment.  Determine what worked and what areas are in need of improvement.  Consider orders from your best shoppers and look at their buying behaviors during peak selling periods. Look at impulse or fast moving items that tend to sell out quickly and be sure you can readily restock these items to meet demand.

  • Have Accurate Information

Accurate inventory and sales data enables you to make efficient and effective decisions before the season starts and throughout your busiest holiday times. And don’t forget to manage your customer list along with any mailing lists you may purchase.

  • Automate the Inventory Management Function

An inventory management system allows you to track and control your inventory across all sources. Inventory management software that integrates data across multiple selling channels adjusts your inventory levels when an order is placed or a sale is made. Inventory management software allows you to track your inventory status and will make it easy to manage and fulfill orders from shopping to shipping all year long.

  • Connect with Suppliers

Your vendors have holiday sales goals just like you and are likely to be looking for ways to get their customers to buy from them. Don’t be afraid to negotiate prices or delivery terms which can help you save money and keep you stocked with the items you need.

  • Don’t Overlook the Details

If you ship your own merchandise, in addition to having the right amount of inventory available, you also need to be sure that you are well stocked with other retail holiday essentials including gift wrap and bags, gift cards, bows, special holiday packaging, extra shipping boxes, packaging tape and other supplies.  You can’t move your inventory if you don’t have the packing and shipping supplies you need.  If you work with a drop shipper, drop shipping transfers the pick, pack and ship tasks to the shipper.

  • Think Ahead

Give some thought to how you’ll handle returns and the impact anticipated return levels will have on your inventory levels.

Take the necessary steps now to ensure you have the inventory on hand meet your shoppers’ demands.  For additional tips to help you have a great holiday selling season, access our on-demand webinar, “The Top 5 Insights to Help Prepare for Seasonal and Holiday Rushes”.

Happy & Successful Holiday Selling!

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Amazon Continues to Redefine Online Retailing

Tuesday, December 3rd, 2013

Posted by: Laura Hills, VP Marketing, Dydacomp

amazon growth Amazon Continues to Redefine Online Retailing  A recent 60 Minutes segment featured a rare interview with Amazon founder Jeff Bezos.  In preparation for the show, 60 Minutes was granted unprecedented access inside Amazon’s operations and was able to visit one of the 1.2 million square foot seventh generation fulfillment centers (there are 96 of these worldwide) that are at the heart of Amazon’s customer-centric approach to order fulfillment.

A classic American business success story selling his first book on Amazon in 1995, Bezos shared information on the following:

  • Humble Beginnings – Bezos used to drive the packages to the post office himself for shipping.
  • Fulfillment Center Efficiencies – Amazon warehouses can store twice as many goods as they did five years ago. By building distribution centers close to the customers they serve, they are able to accelerate the delivery process. Their centers are automated, hi-tech marvels.
  • Other Amazon Businesses – Amazon Fresh offering same-day grocery delivery; Amazon Fashion offering high-end clothing; Original television programming – its first series Alpha House was written by Doonesbury creator Garry Trudeau; and Amazon Web Services (AWS) offering cloud based data storage and website hosting for hundreds of thousands of outside companies and government agencies, including Netflix and the CIA.
  • Company Philosophies – building customer trust, delivering shareholder value and always looking to increase market share and improve the customer experience.
  • The Future – more distribution centers, more efficient operations and drones as delivery vehicles for the majority of Amazon orders – this is a must see!

Amazon has 225 million customers throughout the world and its self-proclaimed goal is “to sell everything to everyone,” and delivering it as quickly and efficiently as possible.  For the full interview between Charlie Rose and Jeff Bezos, go to http://www.cbsnews.com/news/amazons-jeff-bezos-looks-to-the-future/.

Check out the Dydacomp on-demand webinar that provides information on selling through Amazon Marketplace.  It is a must watch if you are considering Amazon Marketplace or looking for a more efficient way to manage your existing Amazon Account.  Click here to access this free on-demand webinar.