Archive for the ‘Shipping’ Category

Latest USPS Shipping Rates and M.O.M. Update Now Available

Monday, January 23rd, 2012

Posted by: Michael Nardini, VP of Customer SatisfactionMichael Nardini, VP of Client Satisfaction

Due to the release of the 2012 USPS shipping rates, Dydacomp released the newest bi-weekly executable  on Sunday (two days early)to ensure that the USPS rates are up-to-date. This release includes both fixes and enhancements to improve  your Multichannel Order Manager system as well as the  lastest USPS shipping rates.

The newest release is now available for download on the support section of our website. Within this release, we have made some minor enhancements and a number of fixes for supported M.O.M. users.

This week’s executable (dated 01.22.12) includes:

  • Latest 2012 USPS Shipping Rates
    • M.O.M. v8 users will find the addition of a new USPS shipping method called Priority Mail Regional Rate Boxes. These are best used for small packages being shipped a short distance.  The packages must be within the weight range (Box A 15 pounds, Box B 20 pounds, and Box C 25 pounds) and can’t contain hazardous material.  Delivery is normally within 2-3 days.
  • Improved integrated packing slips (L-Form, G-Form, etc.) for batches of 300 or more orders that are sent to the FedEx Ship Manager Server
  • Resolves the issue with emailing summary copy of invoices and quotations for M.O.M. v8 users.
  • Improved custom purchase order emails

For a full detail of the fixes included in the update please log into Dydacomp Support Online. If you have any questions or have trouble updating, Dydacomp Support is available Mon–Thurs 9am to 6:45 PM EST and Fri 9am to 4:45 PM EST by calling 973-237-0300. You can also contact Support via the online ticketing system by clicking here.

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Ensure Accurate Shipping with Address Correction Validation

Wednesday, January 18th, 2012

Posted by: Christine Amodio, Dydacomp Technical Writer and TrainerChristine Amodio, Dydacomp Technical Writer

Dydacomp has just mailed the most recent Address Correction Validation Module (AVCM) update so keep an eye out for the disk in the mail. All M.O.M. users with ACVM should keep an eye out for the update in the mail. The January 2012 release from the USPS will provide the most accurate addresses to date and ensure that your orders are shipping to accurate locations. These updated addresses will be valid for three months until we send out the next batch of updates in March 2012.

Address Correction and Validation Module Accurate Shipping

Don’t have ACVM module for your M.O.M. system? The Address Correction and Validation module (ACVM) will compare key-entered, imported shipping and mailing addresses against actual USPS® data in real time. This comparison will help ensure that all of the addresses you send packages to are valid and accurate.

Address correction fees can end up costing your business about $15 per mailing adjustment. These fees can leave you frustrated and with the decision whether your business will simply absorb the costs or charge your customer.  ACVM also allows your business to avoid shipping delays due to inaccurate addresses to ensure your customers receive their orders on time. The ACVM service can be used not only on individual addresses but to validate target customer lists created in the List Management Module (LMM). There are a number of necessary expenses needed to run your business, but address correction fees should not be one of them.  Avoid shipping address issues before they arise with the Address Correction Validation Module.

With ACVM you can:

  • Standardize Addresses for Quicker Parcel and Mail Delivery by Using USPS® Approved Abbreviations and Spellings
  • Add & Correct Zip+4 Information
  • Reduce Carrier Imposed Address Correction Charges
  • Improve Customer Service
  • Ensure Deliverability of Important Mail Such as Invoices, Statements and Renewal Notices
  • Shrink Postage and Promotion Piece or Catalog Waste Attributed to Bad Addresses
  • Maintain Vanity Addresses
  • Eliminate Unnecessary Returns and “Bad Will” Resulting From Inaccurate Data Entry and Incorrect Shipping Addresses
  • Perform Address Matching and Delivery Point Validation (DPV) Updated 6X Each Year
  • Use LMM Integration to Correct and Standardize Addresses for Mailing Campaigns

For more information about Dydacom’s ACVM module, click here. To contact sales to learn more about adding ACVM to your M.O.M. system today at (800) 858-3666 or email us at sales@dydacomp.com.

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