Archive for the ‘Webinar’ Category

The Top 5 Business Issues You Need to Fix Today

Friday, February 17th, 2012

Posted by: Molly Griffin, Marketing Associate

2011 was a record year for eCommerce sales as companies achieved double-digit growth compared to 2010. U.S. e-commerce sales totaled $194.3 billion in 2011, up 16.1% from $167.3 billion in 2010, according to an estimate released by the U.S. Commerce Department.

But merchants expand online business and sales increase, some businesses struggle due to inadequate eCommerce sites that fail to meet customer expectations. These issues can arise when eCommerce sites lack the synchronization needed to ensure a seamless online shopping experience. Not even the top retailers can avoid all issues completely. Electronics provider Best Buy had to cancel orders from November and December due to a system error, leaving holiday shoppers scrambling to find gifts in time. Learn how accurate inventor management, customer management, seamless order processing, and more can help you prevent issues from arising in your business.

Join us for a webinar to learn the top 5 business issues you need to fix now on Thursday, February 23rd at 2pm EST. If you want to ensure that your business is running smoothly and able to capitalize on the projected growth in 2012, this is a must attend webinar. Citing data from the $4 billion in annual multichannel sales from Dydacomp’s merchant community, this event will expose the five key issues that you have to address in order to successfully drive new sales, grow your customer base, and experience that double-digit growth.

By attending this webinar, you’ll find out:

  • More effectively market to your customers and prospects
  • Smash through the bottlenecks that are standing in the way of growth
  • Transform your customer service team into knowledge workers
  • Streamline key processes to dramatically boost productivity

 Title: The Top 5 Business Issues You Need to Fix Today

Date: Thursday, February 23rd

Time:2:00PM – 3:00PM EST

Register now!

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Posted in Ecommerce, Multichannel Order Manager, Webinar | No Comments »

Learn How Accurate Order Management Can Enhance Your Ecommerce Site

Tuesday, February 14th, 2012

Posted by: Molly Griffin, Marketing Associate

To keep up with the competitive eCommerce landscape, its important to keep your eCommerce site running as efficiently as possible. Dydacomp has partnered with Freeportway to offer Magento merchants the back office order processing needed to improve order management and order fulfillment. Magento is a powerful solution that meets your unique shopping cart needs, but if you want to streamline and automate your business processes, control your inventory management across all channels, increase efficiencies, and drive new sales, you might need more.

Join us for a webinar on Thursday February 16,2012 to learn how you can implement a complete order management solution to seamlessly intergrate with your Magento eCommerce site. Learn how Multichannel Order Manager and Freeportway will help you drive business growth by integrating the most powerful order management solution for Magento. You’ll gain insight into the ecommerce landscape, discover key areas that need to be addressed by your business, and learn how M.O.M. for Magento is the right solution for you.

By attending this webinar, you’ll learn:

  • How to effectively handle order import, inventory management, order fulfillment, and order processing automation
  • Steps you can take to prevent fraudulent orders from shipping
  • Ways you can ensure PCI Compliance
  • Tips for eliminating double entry of order information
  • Methods for improving customer service
  • What version of Magento to choose and the hosting requirements
  • How to connect Magento and M.O.M. to achieve seamless integration

Date:Thursday, February 16th

Time:12:00pm – 1:00pmEST
Register now!

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Posted in Ecommerce, Multichannel Order Manager, Webinar | No Comments »

Drive Your Business with the Power of M.O.M. and SQL Server

Wednesday, January 25th, 2012

Posted By: Molly Griffin, Marketing Associate

Have you considered upgrading to a SQL server and  Multichannel Order Manager Premium Edition in the past,  but put it off for some reason? Now is the time to reconsider that decision and join us for a webinar tomorrow, January 26. Click here to register now! If you’re looking to streamline and automate business-critical processes while gaining stronger business intelligence, scalability, and performance to drive revenue growth in 2012, this webinar is a must-attend event. We’ll show you how Multichannel Order Manager (M.O.M.) Premium Edition works with Microsoft SQL Server to provide the most advanced solution for your business.

You’ll be able to effectively handle order import, inventory management, order fulfillment, and order processing automation while handling all transactions at greater efficiency. Join us to see for yourself how you can improve your businesses productivity with a dynamic, completely scalable solution with multi-user access, 100% uptime, faster processing and greater visibility into business operations.

By attending this Webinar, you’ll also learn how to:

  • Implement a solution that continues to grow with your increasing business needs
  • Handle your transaction volume now and as you continue to expand
  • Protect your critical eCommerce and multichannel operation information
  • Provide in-depth reports across your entire eCommerce and fulfillment operation
  • Maintain large files in additional areas from customers to inventory
  • Receive up to a $7,500 credit to offset your SQL Server investment

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Posted in Multichannel Order Manager, Webinar | No Comments »

Complete Order Management for Magento

Tuesday, December 13th, 2011

Posted by: Molly Griffin, Marketing Associate

Efficient order processing is to key to handling the influx of online orders during this busy holiday season. Dydacomp has partnered with Freeportway to offer Magento merchants the back office order processing needed to automate your business processes. Magento is a powerful solution that meets your unique shopping cart needs, but if you want to streamline and automate your business processes, update your inventory across all channels, increase efficiencies, and drive new sales, you might need more.

Join us for a webinar on Thursday December 15,2011 to learn how you can implement a complete order management solution to integrates seamlessly with your Magento eCommerce site. Learn how Multichannel Order Manager and Freeportway will help you drive business growth by integrating the most powerful order management solution for Magento. You’ll gain insight into the ecommerce landscape, discover key areas that need to be addressed by your business, and learn how M.O.M. for Magento is the right solution for you.

By attending this webinar, you’ll learn:

  • How to effectively handle order import, inventory management, order fulfillment, and order processing automation
  • Steps you can take to prevent fraudulent orders from shipping
  • Ways you can ensure PCI Compliance
  • Tips for eliminating double entry of order information
  • Methods for improving customer service
  • What version of Magento to choose and the hosting requirements
  • How to connect Magento and M.O.M. to achieve seamless integration

Date: Thursday, December 15th

Time: 2:00PM – 3:00PM EST

 Click here to register now!

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Posted in Dydacomp News, Ecommerce, Multichannel Order Manager, Webinar | No Comments »

Cyber Monday 2011 Heaviest U.S. Online Spending Day in History

Wednesday, November 30th, 2011

Posted by: Molly Griffin, Marketing Assosciate

The holiday season has finally arrived and online holiday shopping sales kicked off with a bang over the past holiday weekend. According to IBM’s analytics online retail sales were up double digit growth on both Black Friday and Cyber Monday compared to the same time last year.

According to comScore, on Friday alone consumers spent $800 million online shopping which is a 29.3% increase over eCommerce Black Friday sales in 2010. Meanwhile, IBM’s online retail benchmark study found that online sales on Cyber Monday were up 33% compared to 2010. Merchants also saw a higher average order value up from $193.24 in 2010 to $198.26 for an increase of 2.6%. IBM found that online shopping peaked at 2:05pmEST.

Throughout this past Cyber Monday, 10.8% of people used a mobile device to visit a retailer’s site (up from 3.9% in 2010) with mobile sales reaching 6.6% of online sales. This year shoppers were slightly influenced by social networks as shoppers referred from social networks generated 0.56 percent of all online sales on Cyber Monday versus 0.53 percent on Black Friday.

 Holiday eCommerce sales are predicted to increase over the next few weeks.  But we want to know how our store performed this holiday weekend? Did you see an increase in online shoppers on Cyber Monday compare to 2010? Let us know!

Multichannel Order Manager provides your eCommerce business the tools and flexibility you need to successfully run your eCommerce store this holiday season. Check out our holiday tips and tricks webinar to learn how to streamline your business processes during your busiest time of year.

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Posted in Dydacomp News, Ecommerce, Industry News, Multichannel Order Manager, Webinar | No Comments »

Get Up to Speed on Dydacomp’s New Approach to Support

Friday, November 4th, 2011

Posted by : Molly Griffin, Marketing Associate at Dydacomp

Have you experienced Dydacomp’s customer support recently? We’re focused on providing you with the support you need to meet your business needs. This includes offering 24/7 support, handling calls from our headquarters office in NJ, practically eliminating call wait times, and ensuring the right team is working on your solution.

Join us Tuesday, November 8 2:00PM – 3:00PM EST to find out just how much has improved during this Webinar presented by Mike Nardini, Dydacomp’s Vice President of Customer Satisfaction. He’ll show you call center statistics that clearly show the improvements, then he’ll walk you through the support process, introduce you to the team that will work with you, and answer your questions.

By attending this Webinar, you’ll find out:

  • What changes have taken place to Dydacomp’s support to quickly resolve issues
  • How short the average wait time is for a call
  • Who the support team is and how they are evaluated
  • How the afterhours support call escalates to ensure a fast response
  • The percentage of first call resolutions
  • Coming attractions

Dont miss valuable tips and tricks for the best support experience. We look forward to seeing you there.

Title: Get Up to Speed on Dydacomp’s New Approach to Support

Date: Tuesday, November 8

Time: 2:00PM – 3:00PM EST

Click here to register now!

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Posted in Customer Satisfaction, Ecommerce, Multichannel Order Manager, Support, Webinar | No Comments »

Happy Halloween!

Monday, October 31st, 2011

Posted by: Molly Griffin, Marketing Associate

Happy Halloween from everyone here at Dydacomp. We hope everyone has a safe and fun holiday.

Last week, the Dydacomp CEO and SVP traveled to Napa, Cleveland and Pittsburgh for three very successful lunch events. These events were highly successful thanks to the great discussions and feedback from all multichannel merchants involved.

We want to thank all the M.O.M. and SiteLINK eCommerce companies who took time out of their busy schedules to attend the lunches.

Thanks for the great feedback and informative discussions about M.O.M. Version 8 and it’s new API, fraud protection, Amazon Marketplace connection, PCI compliance, customized invoices, and much more.

Interested in learning more about how Multichannel Order Manager can provide your business the tools you need to drive your eCommerce business? Check out the M.O.M. v8 webinar on demand or the M.O.M. v8 API webinar to find out more information on how to improve your online business today.

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Posted in Ecommerce, Multichannel Order Manager, Support, Webinar | No Comments »

Dydacomp Launches Strategic Partnership with Web2Market

Tuesday, October 25th, 2011

Posted by: Dydacomp Staff

October 25,2011 (Totowa, NJ)-

Dydacomp, a leading provider of business technology platforms for eCommerce and multichannel merchants, today announced a strategic partnership with Web2Market, the leading provider of development, support and hosting for the AbleCommerce® Web storefront software. This will enable users of AbleCommerce to connect to Dydacomp’s Multichannel Order Manager (M.O.M.) software, creating a powerful end-to-end eCommerce solution.

The new partnership solidifies Dydacomp’s recent commitment to open up M.O.M.’s full-featured order management and fulfillment platform to eCommerce partners for the first time in the company’s history. By offering an open API in M.O.M. Version 8, small and mid-sized merchants have the most flexible and cost-effective options for managing eCommerce operations.

“We’re excited to welcome Web2Market to our growing list of partners who are able to take advantage of our open API. Web2Market’s clients now have the ability to focus on their core businesses and capitalize on the investments they’ve already made in AbleCommerce while adding M.O.M.’s robust back-office functionality. By combining these solutions, they will be able to scale operations, increase efficiencies, and drive their eCommerce business,” said Rob Coon, Senior Vice President of Dydacomp.

Web2Market will use the API to help merchants seamlessly integrate their AbleCommerce platform with M.O.M. Version 8 and adapt the system to meet their unique business needs. This connection gives them the tools to effectively and efficiently manage inventory, purchasing, suppliers, receiving and cross- channel customers. They have the ability to exchange data directly with M.O.M. to import and process orders, handle point-of-purchase or telephone orders, and automate order workflow, ensuring process integration and accurate order fulfillment.

“Web2Market is focused on helping merchants get the most out of AbleCommerce’s features and functionalities, and Dydacomp provides the back end functionalities that many of these merchants lack. This partnership will ensure these businesses have the most complete solution to thrive in the changing eCommerce landscape.” says Brad Kort, President of Web2Market.

A Webinar will be held on November 10th at 2:00PM EST to provide additional information about this partnership and how M.O.M. integrates with AbleCommerce.

For more information about the event and to register, visit:  https://www1.gotomeeting.com/register/391079313.

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Posted in Dydacomp News, Ecommerce, Multichannel Order Manager, Webinar | No Comments »

Move Your Business Forward with DYMO Endicia and Dydacomp

Friday, October 21st, 2011

Posted by: Craig Abramson, Director of Marketing 

Are you interesting in improving your order management and shipping automation, but want to cut costs and improve operations? Let us show you how DYMO Endicia and Dydacomp worked together to help Longstreth, an online retailer of women’s field hockey, lacrosse, and softball products, significantly reduce the amount of time to process and ship orders.  Join us Thursday October 27 at 2pm EDT for a live webinar to show you how you can improve the management of your business from shopping to shipping.  Learn about Dydacomp’s features in their newest version of Multichannel Order Manager (M.O.M.). Attendees will also find out how DYMO Endicia’s technology fits into order management solutions like M.O.M.

Title:Move Your Business Forward with DYMO Endicia and Dydacomp

Date: Thursday October 27,2011 

Time: 2pm-3pm EDT

 Click Here To Register

This must-attend Webinar for any retailer will show you:

  • How to compete and thrive in the ecommerce marketplace
  • How to protect your bottom line from data breaches and fraud
  • How to increase revenue through new business channels
  • Why DYMO Endicia is considered the leader in Internet Postage
  • How DYMO Endicia integrates with partners like Dydacomp
  • How to take advantages of new offerings by the USPS

 

Hope to see you there.

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Posted in Dydacomp News, Ecommerce, Multichannel Order Manager, Webinar | No Comments »

Still Time to Register For Last Dydacomp Lunches!

Thursday, October 20th, 2011

Posted by: Molly Griffin, Marketing Association

After 15 successful lunches done,  Dydacomp’s CEO and Senior Vice President are hitting the road for 3 final lunches next week.  There is still time to register for the lunches next week, but we recommend you register asap before space runs out! During these lunches, you will have the opportunity to network with other Dydacomp customers, learn about relevant eCommerce trends, and more information on how M.O.M. v8 can help your run your business.

Dydacomp will be hosting a lunchess in:

  • Pittsburgh, PA, Tuesday October 25 at the Capital Grill
  • Napa, CA, Wednesday October 26 at Restaurant Curvee
  • Cleveland, OH, Wednesday October 26 at the Cleveland Chophouse

To register visit: http://solutions.dydacomp.com/join-dydacomp-for-a-complimentary-luncheon/

If you missed the Dydacomp Lunch in your area and are still interested in learning more about Multichannel Order Manager v8 comprehensive and flexible feature set, watch the M.O.M. v8 webinar on demand or catch the M.O.M. v8 API webinar on demand.

We hope to see your business at a lunch!!

 

 

 

 

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Posted in CEO, Dydacomp News, Multichannel Order Manager, Webinar | No Comments »