Posted By: Dydacomp
September 21,2011 (Totowa, NJ)-
Dydacomp and Harvey Software, Inc. today announced that the companies have strengthened their strategic partnership by including a powerful shipping feature in the latest release of Multichannel Order Manager (M.O.M.) at no additional charge. M.O.M. Version 8 integrates the Universal Shipping Interface (USI) to connect clients to Harvey Software’s Computerized Parcel System (CPS™) shipping software, speeding up the workflow in both fulfillment and shipping. Customers of both companies will benefit by having this interface available.
“Harvey Software has worked with Dydacomp for several years with the shared mission of saving our customers money and time. Many of our customers utilize M.O.M. for their order management, and we are very pleased to know that the CPS shipping software interface can be accessed now for no additional fee,” said Dan Turbeville, Harvey Software’s Chief Operating Officer. “As Dydacomp is one of our longstanding business partners, we are excited that this partnership now brings additional benefits to users of both programs. We continue to support Dydacomp’s order management solution as we work to make our CPS shipping software save our customers’ time and money on their shipping costs,” concluded Mr. Turbeville.
Through the USI, CPS is supplied with all necessary shipping information. Once the CPS user selects their preferred shipping method, the shipping service charges and tracking number are written back to M.O.M. The shipping department then receives quick and accurate shipping data from the order management application, and the customer service department gets the shipping information and tracking number back instantly. The connection between the two programs helps ensure quick fulfillment and accurate record-keeping.
“Dydacomp strives to provide our clients with the most robust order management tools as possible to thrive in today’s marketplace. One area that they can achieve significant cost savings is in shipping and we recognized that many of our clients purchase Harvey Software’s CPS shipping software to accomplish this. We felt it was important to support the connection between the two solutions, which is why we made the USI feature standard in M.O.M. V8. We know this will make it easier for retailers to use both programs to complete their orders quickly and save money,” said Rob Coon, Senior Vice President at Dydacomp.