Posted by Larry Barber, Senior Technician, StoreFront Support
Although their webhost was willing to make changes, it was quickly clear they did not understand security practices such as removing FrontPage Extensions for a site and how to password protect files. I was able to help the client understand the security practices StoreFront Support has in place for all our hosted sites and that constantly removing code from their web pages at their old host would eventually lead to bigger StoreFront Support problems down the road.
I was able to convince the client that not only moving to StoreFront’s hosted solution was the right choice, but that upgrading the site to our latest version would greatly enhance their search engine rankings as well as provide an overall better experience with the enhanced functionality that is provided within the latest version. They are also no longer unwittingly advertising their competition. I found this to be a very rewarding experience. Helping our clients understand and grow their business is key in growing our business relationships as well.