Dydacomp Office Move

Posted By Michael Nardini, VP of Customer SatisfactionMichael Nardini, VP of Client Satisfaction

Dydacomp  is excited to announce that will be moving to our new office at 9 Campus Drive in Parsippany, New Jersey following the end of the day tomorrow Friday November 11.  We plan to complete the move over the weekend and to be up and running from our new facility on Monday, November 14, 2011.

Dydacomp Support will be available by phone and email during normal hours on Friday November 11, 2011. After 5pm EST on Friday November 11th, Dydacomp’s Multichannel Order Manager support services will be available for our Platinum support customers by phone at 973 500 3901.   This will remain the main Support contact number for all M.O.M. issues until we send a notice confirming that our phones are back up and running in the new office on or before Monday November 14, 2011.

SiteLINK store operations will not be affected during the move as the SiteLINK data center is remaining at its current location and our on call SiteLINK support reps will have full access to the data center during the entire transition period. Effective Friday November 11 at 5pm EST please direct any  SiteLINK  issue to  973 500 3901.

Online ticketing centers will remain available throughout the weekend.  Contact Support via the online ticketing system by clicking here.

 

We appreciate  your patience during the move and will keep you updated on the transition status.

 

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