Posted by: Christine Amodio, Dydacomp Technical Writer and Trainer
2012 is here to stay and it is that time of year to update your Multichannel Order Manager solution to ensure you have the latest shipping rates published from the top shipping carriers. Both FedEx and UPS implemented new rates as of January 2, 2012 and the U.S. Postal Service will follow with new rates effective January 22, 2012. All these updated rates can be found in the latest shipping rate update.
To get the newest shipping rates from FedEx,UPS, and USPS, please login to the Support section of the Dydacomp website:
1. Download and install the latest ‘program update’ for the M.O.M. software.
Note: M.O.M. 6.x, 7.x, and 8 Users should use the M.O.M. Auto Update Feature.
2. Download the latest shipping rates.
We strongly recommend that you process any unbilled orders prior to performing the Shipping Update. The Shipping Update will change actual shipping charges to reflect the latest rates. We also recommend that you back up your M.O.M. system prior to running any updates.
To help you ease the transition and easily update your rates in M.O.M., we have prepared detailed, step-by-step instructions so that you can perform these steps and implement the required updates on your own. The documentation can be accessed via the shipping updates section of the support site or by clicking here. To view a video that demonstrates how to perform the shipping rate update on M.O.M. 6 and higher, click here. If you have any difficulty with installing these updates, Dydacomp Technical Support can be reached via e-mail at Support@Dydacomp.com and via phone at 973-237-0300.