Posts Tagged ‘acvm’

Latest USPS ACVM Data Now Available

Thursday, March 22nd, 2012

Posted by: Christine Amodio, Dydacomp Technical Writer and Trainercamodio2 Latest USPS ACVM Data Now Available

ACVM allows your business to avoid shipping delays due to inaccurate addresses and ensures your customers receive their orders on time. Dydacomp ACVM users should have received an email this week informing them of the new option to download the latest shipping address update from UPS.

The Dydacomp team has also sent out the ACVM data disk in the mail to ensure that all customers have access to the new shipping address information before the January data expires at the end of this month.

Don’t have ACVM module for your M.O.M. system? The Address Correction and Validation module (ACVM) will compare key-entered, imported shipping and mailing addresses against actual USPS® data. The ACVM service can be used not only on individual addresses but to validate target customer lists created in the List Management Module (LMM). There are a number of necessary expenses needed to run your business, but address correction fees should not be one of them.  Avoid shipping address issues before they arise with the Address Correction Validation Module.

The Address Correction and Validation module (ACVM) relies on verified Address Data directly from the United States Postal Service that is updated each quarter to ensure accuracy. With the click of a button, easily compare key-entered, imported shipping and mailing addresses is against actual USPS® data in real time. This comparison will help ensure that all of the addresses you send packages to are valid and accurate every time.

In today’s competitive eCommerce marketplace, let ACVM help you improve customer satisfaction and reduce address correction fees today. Don’t let your business reputation suffer when ACVM can easily increase the validity of your customer address database.

For more information about Dydacom’s ACVM module, click here. To contact sales to learn more about adding ACVM to your M.O.M. system today at (800) 858-3666 or email us at sales@dydacomp.com.

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Posted in Dydacomp News, Multichannel Order Manager, Shipping | No Comments »

Ensure Accurate Shipping with Address Correction Validation

Wednesday, January 18th, 2012

Posted by: Christine Amodio, Dydacomp Technical Writer and Trainercamodio Ensure Accurate Shipping with Address Correction Validation

Dydacomp has just mailed the most recent Address Correction Validation Module (AVCM) update so keep an eye out for the disk in the mail. All M.O.M. users with ACVM should keep an eye out for the update in the mail. The January 2012 release from the USPS will provide the most accurate addresses to date and ensure that your orders are shipping to accurate locations. These updated addresses will be valid for three months until we send out the next batch of updates in March 2012.

Address Correction Module Shipping 300x199 Ensure Accurate Shipping with Address Correction Validation

Don’t have ACVM module for your M.O.M. system? The Address Correction and Validation module (ACVM) will compare key-entered, imported shipping and mailing addresses against actual USPS® data in real time. This comparison will help ensure that all of the addresses you send packages to are valid and accurate.

Address correction fees can end up costing your business about $15 per mailing adjustment. These fees can leave you frustrated and with the decision whether your business will simply absorb the costs or charge your customer.  ACVM also allows your business to avoid shipping delays due to inaccurate addresses to ensure your customers receive their orders on time. The ACVM service can be used not only on individual addresses but to validate target customer lists created in the List Management Module (LMM). There are a number of necessary expenses needed to run your business, but address correction fees should not be one of them.  Avoid shipping address issues before they arise with the Address Correction Validation Module.

With ACVM you can:

  • Standardize Addresses for Quicker Parcel and Mail Delivery by Using USPS® Approved Abbreviations and Spellings
  • Add & Correct Zip+4 Information
  • Reduce Carrier Imposed Address Correction Charges
  • Improve Customer Service
  • Ensure Deliverability of Important Mail Such as Invoices, Statements and Renewal Notices
  • Shrink Postage and Promotion Piece or Catalog Waste Attributed to Bad Addresses
  • Maintain Vanity Addresses
  • Eliminate Unnecessary Returns and “Bad Will” Resulting From Inaccurate Data Entry and Incorrect Shipping Addresses
  • Perform Address Matching and Delivery Point Validation (DPV) Updated 6X Each Year
  • Use LMM Integration to Correct and Standardize Addresses for Mailing Campaigns

For more information about Dydacom’s ACVM module, click here. To contact sales to learn more about adding ACVM to your M.O.M. system today at (800) 858-3666 or email us at sales@dydacomp.com.

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Posted in Dydacomp News, Multichannel Order Manager, Shipping | No Comments »

New ACVM Data is in the Mail

Thursday, October 6th, 2011

Posted by: Christine Amodio, Technical Writer and Trainercamodio2 New ACVM Data is in the Mail

Dydacomp has just mailed the most recent Address Correction Validation Module (AVCM) update.  All Multichannel Order Manager users with ACVM should keep an eye out for the  disk with the new updated data  in the mail. You should expect the data by the end of this week or beginning of next week.

The July 2011 release will expire on October 28,2011 and the new data from the USPS will provide the most accurate addresses to date. These updated addresses will be valid from October 28,2011 until January 28, 2012 when we will be send out the next batch of updates.

Interested in adding the Address Correction Verification Module for your M.O.M. system? ACVM will compare key-entered, imported shipping and mailing addresses against actual USPS® data in real time. This comparison will help ensure that all of the addresses you send packages to are valid and accurate.

For more information about Dydacom’s ACVM module, click here. To contact sales to learn more about adding ACVM to your M.O.M. system today at (800) 858-3666 or email us at sales@dydacomp.com.

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All ACVM Issues Resolved

Monday, August 15th, 2011

Posted by: Michael Nardini, VP of Customer Satisfaction nardini All ACVM Issues Resolved

On August 8, 2011 a notification was sent by Dydacomp  informing all users that the fix for the Address Correction and Validation Module (ACVM) was available.  The resolution was to update M.O.M. with the program update released on August 5, 2011 (executable build date of 08/03/11).

As a result of changes in the August 2, 2011 program update (executable build date of 08/01/11), some users reported intermittent issues when validating addresses upon import. Those issues that were encountered met specific conditions that may not apply to all customers. These users were given a temporary resolution.

Dydacomp has resolved this issue in the latest program update released August 10, 2011 (executable build date of 08/10/11). It is recommended that all users update their M.O.M. system.  Please make a successful backup prior to updating M.O.M.  Download the newest executable by logging into the support section of Dydacomp’s website.

Thank you for your patience and we apologize for any inconvenience this issue may have caused. If you have any questions or concerns, please contact Dydacomp Technical Support.  The Support team is available Mon – Thurs 9 AM – 6:45 PM EST and Fri 9 AM – 4:45 PM EST by calling 973-237-0300. You can also contact Support via the online ticketing system by clicking here.

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Posted in Multichannel Order Manager, Support | No Comments »

ACVM Resolution

Tuesday, August 9th, 2011

Posted By: Michael Nardini, VP of Customer Satisfactionnardini ACVM Resolution

The recent issue with Dydacomp’s Address Correction Verification Module has been successfully resolved.   The first step for M.O.M. 7.1 and 6.2 users is to get the latest program update published 8/5/2011 on the support section of the website. Click here for a guide to download the newest executable.  The next step is to extract the new ACVM data which is on the new ACVM disks you will be receiving shortly. As of this morning, all of the new ACVM disks have been mailed out to all ACVM users.

Once you have downloaded the latest program update and received the ACVM data, you should then re-enable ACVM .

1. Go to the Maintain drop down menu, followed by System Information, and then select Global Parameters.

2. Once in Global Parameters, select the Customer Entry Tab.

3. Re-check off the boxes of your ACVM choices and re-enter your ACVM Installation Path into the ACVM box.

We apologize again for any inconvenience the ACVM issue may have caused. If you have any questions or concerns, please contact Dydacomp Technical Support.  The support team is available Monday – Thursday 9 AM – 6:45 PM EST and Friday 9 AM – 4:45 PM EST.  You can also contact support via the online ticketing system by clicking here.

 

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ACVM Update

Friday, August 5th, 2011

Posted by: Michael Nardini, VP of Customer Satisfaction.nardini ACVM Update

The Dydacomp Team has been hard at work to resolve the recent issue that arose with M.O.M.’s Address Correction and Validation Module and USPS. The issue has been successfully identified and Dydacomp developers are currently finishing up final testing on the resolution.

Keep an eye on your email inbox as the release will be available early next week and we will distribute instructions for resolving the error. New ACVM disks will be sent out next week as well.

Again, we sincerely apologize for any inconvenience this may have caused your business.

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Posted in Multichannel Order Manager | No Comments »

important ACVM Update

Monday, August 1st, 2011

 

Posted by: Michael Nardini, VP of Customer Satisfaction nardini important ACVM Update 

You may be experiencing an issue with your Address Correction and Validation Module. We apologize for any inconvenience this may have caused your business. 

UPDATE:The issue has been identified and the Dydacomp team is hard at work to resolve this issue.  We will inform you when the resolution  is available.

This issue was not related to the most recent address data you received with the July disk and this information is valid until 10/28/2011.Once you update to the most recent executable there should no longer be any issue with ACVM.

In the future, if an issue with ACVM arises we recommend that you temporarily disable this feature.

To temporarily disable ACVM:

1. Go to Maintain drop down menu, followed by System Information, and then select Global Parameters.

2. Once in Global Parameters, select the Customer Entry Tab.

3. To temporarily disable ACVM, uncheck all the boxes in the Address Correction and Validation section. Also make sure to delete the ACVM installation Path information as well.  To restore ACVM after you have temporarily disabled it, simply update your subscription like you would when you receive a new ACVM disk.

ACVM August important ACVM Update

We apologize again for any inconvenience the ACVM issue may have caused. If you have any questions or concerns, please contact Dydacomp Technical Support.  The support team is available Monday – Thursday 9 AM – 6:45 PM EST and Friday 9 AM – 4:45 PM EST.  You can also contact support via the online ticketing system by clicking here.

 

 

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It’s That Time Again, ACVM is in the Mail!

Friday, July 15th, 2011

Posted by: Michael Nardini, VP of Customer Satisfactionnardini Its That Time Again, ACVM is in the Mail!

It may not seem like three months have passed, however Dydacomp has just mailed the most recent Address Correction Validation Module (AVCM) update. All M.O.M. users with ACVM should keep an eye out for the update in the mail. The July 2011 release from the USPS will provide the most accurate addresses to date. These updated addresses will be valid for three months 2011 when we will be sending out the next batch of updates.

Don’t have ACVM module for your M.O.M. system? The Address Correction and Validation module (ACVM) will compare key-entered, imported shipping and mailing addresses against actual USPS® data in real time. This comparison will help ensure that all of the addresses you send packages to are valid and accurate.

usps change address system Its That Time Again, ACVM is in the Mail!

Address correction fees can end up costing your business about $15 per mailing adjustment. These fees can leave you frustrated and with the decision whether your business will simply absorb the costs or charge your customer.  ACVM also allows your business to avoid shipping delays due to inaccurate addresses to ensure your customers receive their orders on time. The ACVM service can be used not only on individual addresses but to validate target customer lists created in the List Management Module (LMM). There are a number of necessary expenses needed to run your business, but address correction fees should not be one of them.  Avoid shipping address issues before they arise with the Address Correction Validation Module.

With ACVM you can:

  • Standardize Addresses for Quicker Parcel and Mail Delivery by Using USPS® Approved Abbreviations and Spellings
  • Add & Correct Zip+4 Information
  • Reduce Carrier Imposed Address Correction Charges
  • Improve Customer Service
  • Ensure Deliverability of Important Mail Such as Invoices, Statements and Renewal Notices
  • Shrink Postage and Promotion Piece or Catalog Waste Attributed to Bad Addresses
  • Maintain Vanity Addresses
  • Eliminate Unnecessary Returns and “Bad Will” Resulting From Inaccurate Data Entry and Incorrect Shipping Addresses
  • Perform Address Matching and Delivery Point Validation (DPV) Updated 6X Each Year
  • Use LMM Integration to Correct and Standardize Addresses for Mailing Campaigns

For more information about Dydacom’s ACVM module, click here. To contact sales to learn more about adding ACVM to your M.O.M. system today at (800) 858-3666 or email us at sales@dydacomp.com.

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Time to Appreciate your MOM (System, That Is)

Tuesday, May 11th, 2010

Posted by Michael Chichester, Dydacomp Payment Processing Team Leader

chichester1 Time to Appreciate your MOM (System, That Is)This past Sunday was Mother’s Day.  I’d like to extend a belated Happy Mother’s Day to all the mothers out there.  As we all take time out to appreciate our mothers, I was thinking what a great time to take a deep breath and appreciate your M.O.M. system.  All of us here at Dydacomp feel we have a superior product and work hard to provide a great customer experience.  Here in the Payment Processing Department, we are excited about the opportunity to save you money on credit card processing.  I love my job because I get to save our customers money every day.  It’s an awesome feeling and I highly recommend you try it sometime.

Last week I was speaking with the owner of an automotive shop who processes about $150,000 per month in credit cards.  They have 6 workstations and process via phone and internet. This customer was convinced that we could not help them save money because they already had “rock bottom prices” for credit card processing.  It took some convincing, but the merchant finally agreed to send me 3 months worth of credit card statements so I could do a full cost analysis for them.  In doing the analysis, I discovered several areas where switching to our Bundled Services Package could save them money.  I spoke with our First Data Rep and was able to negotiate a sweetheart deal for this customer, which included a FREE First Data Global Gateway.  Including the elimination of the gateway costs, we were able to save them $185 per month right off the bottom line! 

It was with great pleasure that I was able to call the owner back and present them with the savings.  This individual could not believe that we found them any savings, much less $185 per month.  With the extra money in the budget, they plan to purchase the Address Correction and Validation Module (ACVM) and upgrade to a higher tier of Mail Order Manager Support.  This, in turn, will save them even more time and money.

So, take a minute to appreciate your M.O.M. system.  We are all working hard to help make your business as successful as possible.

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Best Practices: Address Correction

Friday, October 10th, 2008

It seems that the cost of doing business is forever increasing. Retailers are feeling the pain most acutely in rising printing, postage and shipping costs – the staples of marketing.

Any retailer who has sought to promote their products and services via direct mail knows the arduous process: determining a budget, creating a promotional piece, selecting recipients, totaling the cost of printing and postage, estimating return on investment. When the returns for invalid addresses start pouring in, each piece has a cost attached to it and the realization of the dollars spent on mail pieces that will never be seen can be dizzying.

These costs can climb even higher when we’re talking about shipping product. Address correction fees for packages sent to undeliverable addresses can run to $15 per piece, leaving you with the choices of absorbing the cost or charging the customer – neither of which is what anyone would call a happy resolution.

The Address Correction and Validation module (ACVM) for M.O.M. allows you to compare key-entered and imported shipping and mailing addresses against actual USPS® data that is updated 6 times annually, reducing carrier imposed penalties and protecting your bottom line. The ACVM service can be used not only on individual addresses but to validate lists created in the List Management Module (LMM).

With ACVM you can:

  • Standardize Addresses for Quicker Parcel and Mail Delivery
    by Using USPS® Approved Abbreviations and Spellings
  • Add & Correct Zip+4 Information
  • Reduce Carrier Imposed Address Correction Charges
  • Improve Customer Service
  • Ensure Deliverability of Important Mail Such as Invoices,
    Statements and Renewal Notices
  • Shrink Postage and Promotion Piece or Catalog Waste
    Attributed to Bad Addresses
  • Maintain Vanity Addresses
  • Eliminate Unnecessary Returns and “Bad Will” Resulting From
    Inaccurate Data Entry and Incorrect Shipping Addresses
  • Perform Address Matching and Delivery Point Validation (DPV) Updated 6X Each Year
  • Use LMM Integration to Correct and Standardize Addresses for Mailing Campaigns
  • For more information, visit www.dydacomp.com/acvm. To learn more about the benefits of ACVM contact us today at
    (800) 858-3666, option 3 or email us at info@dydacomp.com.

    One of our Solution Specialists will be happy to answer all your questions and even generate a shipping cost savings estimate using your live shipping statistics. Be sure to ask about reduced fees for multiple year subscriptions! Or, if you currently maintain a M.O.M. support contract, you can order online today at www.dydacomp.com/orderacvm.

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    Posted in Dydacomp News | No Comments »