Posts Tagged ‘Dydacomp webinars’

The Top 5 Business Issues You Need to Fix Today

Friday, February 17th, 2012

Posted by: Molly Griffin, Marketing Associate

2011 was a record year for eCommerce sales as companies achieved double-digit growth compared to 2010. U.S. e-commerce sales totaled $194.3 billion in 2011, up 16.1% from $167.3 billion in 2010, according to an estimate released by the U.S. Commerce Department.

But merchants expand online business and sales increase, some businesses struggle due to inadequate eCommerce sites that fail to meet customer expectations. These issues can arise when eCommerce sites lack the synchronization needed to ensure a seamless online shopping experience. Not even the top retailers can avoid all issues completely. Electronics provider Best Buy had to cancel orders from November and December due to a system error, leaving holiday shoppers scrambling to find gifts in time. Learn how accurate inventor management, customer management, seamless order processing, and more can help you prevent issues from arising in your business.

Join us for a webinar to learn the top 5 business issues you need to fix now on Thursday, February 23rd at 2pm EST. If you want to ensure that your business is running smoothly and able to capitalize on the projected growth in 2012, this is a must attend webinar. Citing data from the $4 billion in annual multichannel sales from Dydacomp’s merchant community, this event will expose the five key issues that you have to address in order to successfully drive new sales, grow your customer base, and experience that double-digit growth.

By attending this webinar, you’ll find out:

  • More effectively market to your customers and prospects
  • Smash through the bottlenecks that are standing in the way of growth
  • Transform your customer service team into knowledge workers
  • Streamline key processes to dramatically boost productivity

 Title: The Top 5 Business Issues You Need to Fix Today

Date: Thursday, February 23rd

Time:2:00PM – 3:00PM EST

Register now!

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Posted in Ecommerce, Multichannel Order Manager, Webinar | No Comments »

Learn How Accurate Order Management Can Enhance Your Ecommerce Site

Tuesday, February 14th, 2012

Posted by: Molly Griffin, Marketing Associate

To keep up with the competitive eCommerce landscape, its important to keep your eCommerce site running as efficiently as possible. Dydacomp has partnered with Freeportway to offer Magento merchants the back office order processing needed to improve order management and order fulfillment. Magento is a powerful solution that meets your unique shopping cart needs, but if you want to streamline and automate your business processes, control your inventory management across all channels, increase efficiencies, and drive new sales, you might need more.

Join us for a webinar on Thursday February 16,2012 to learn how you can implement a complete order management solution to seamlessly intergrate with your Magento eCommerce site. Learn how Multichannel Order Manager and Freeportway will help you drive business growth by integrating the most powerful order management solution for Magento. You’ll gain insight into the ecommerce landscape, discover key areas that need to be addressed by your business, and learn how M.O.M. for Magento is the right solution for you.

By attending this webinar, you’ll learn:

  • How to effectively handle order import, inventory management, order fulfillment, and order processing automation
  • Steps you can take to prevent fraudulent orders from shipping
  • Ways you can ensure PCI Compliance
  • Tips for eliminating double entry of order information
  • Methods for improving customer service
  • What version of Magento to choose and the hosting requirements
  • How to connect Magento and M.O.M. to achieve seamless integration

Date:Thursday, February 16th

Time:12:00pm – 1:00pmEST
Register now!

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Posted in Ecommerce, Multichannel Order Manager, Webinar | No Comments »

Get Up to Speed on Dydacomp’s New Approach to Support

Friday, November 4th, 2011

Posted by : Molly Griffin, Marketing Associate at Dydacomp

Have you experienced Dydacomp’s customer support recently? We’re focused on providing you with the support you need to meet your business needs. This includes offering 24/7 support, handling calls from our headquarters office in NJ, practically eliminating call wait times, and ensuring the right team is working on your solution.

Join us Tuesday, November 8 2:00PM – 3:00PM EST to find out just how much has improved during this Webinar presented by Mike Nardini, Dydacomp’s Vice President of Customer Satisfaction. He’ll show you call center statistics that clearly show the improvements, then he’ll walk you through the support process, introduce you to the team that will work with you, and answer your questions.

By attending this Webinar, you’ll find out:

  • What changes have taken place to Dydacomp’s support to quickly resolve issues
  • How short the average wait time is for a call
  • Who the support team is and how they are evaluated
  • How the afterhours support call escalates to ensure a fast response
  • The percentage of first call resolutions
  • Coming attractions

Dont miss valuable tips and tricks for the best support experience. We look forward to seeing you there.

Title: Get Up to Speed on Dydacomp’s New Approach to Support

Date: Tuesday, November 8

Time: 2:00PM – 3:00PM EST

Click here to register now!

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Posted in Customer Satisfaction, Ecommerce, Multichannel Order Manager, Support, Webinar | No Comments »

Happy Halloween!

Monday, October 31st, 2011

Posted by: Molly Griffin, Marketing Associate

Happy Halloween from everyone here at Dydacomp. We hope everyone has a safe and fun holiday.

Last week, the Dydacomp CEO and SVP traveled to Napa, Cleveland and Pittsburgh for three very successful lunch events. These events were highly successful thanks to the great discussions and feedback from all multichannel merchants involved.

We want to thank all the M.O.M. and SiteLINK eCommerce companies who took time out of their busy schedules to attend the lunches.

Thanks for the great feedback and informative discussions about M.O.M. Version 8 and it’s new API, fraud protection, Amazon Marketplace connection, PCI compliance, customized invoices, and much more.

Interested in learning more about how Multichannel Order Manager can provide your business the tools you need to drive your eCommerce business? Check out the M.O.M. v8 webinar on demand or the M.O.M. v8 API webinar to find out more information on how to improve your online business today.

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Posted in Ecommerce, Multichannel Order Manager, Support, Webinar | No Comments »

New API Update Available for Download

Monday, October 24th, 2011

Posted by: Michael Nardini, VP of Customer Satisfaction

As another measure to help improve Dydacomp support, we will now be releasing once a month updates the provide enhancements to the Multichannel Order Manager v8 API. The first update is now available on the support section of our website. The M.O.M. v8 API enables your business to integrate M.O.M. with your eCommerce provider of choice.

These API updates incremental feature enhancements to M.O.M’s API to expand the capacity of the API and to ensure it meets your business needs.  To ensure the success of the update, each release will include documentation and some sample codes to help illustrate the new features we have added.

The first API release includes the addition of:

  • Retrieve customer
  • Retrieve stock items
  • Retrieve orders & order Items
  • Ability to receive payment authorizations for both credit card and eCheck
  • Updating of order addresses
  • Modify and remove order line items

If you haven’t upgraded to M.O.M. v8 and want to learn more about how M.O.M’s. API  can help improve your eCommerce store today, click here to register for the API webinar.

If you have any questions or trouble updating, The Dydacomp Support team is available Mon – Thurs 9 AM – 6:45 PM EST and Fri 9 AM – 4:45 PM EST by calling 973-237-0300. You can also contact Support via the online ticketing system by clicking here.

Please remember to backup your M.O.M. system daily. 

 

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Posted in Dydacomp News, Ecommerce, Multichannel Order Manager, Support | No Comments »

Move Your Business Forward with DYMO Endicia and Dydacomp

Friday, October 21st, 2011

Posted by: Craig Abramson, Director of Marketing 

Are you interesting in improving your order management and shipping automation, but want to cut costs and improve operations? Let us show you how DYMO Endicia and Dydacomp worked together to help Longstreth, an online retailer of women’s field hockey, lacrosse, and softball products, significantly reduce the amount of time to process and ship orders.  Join us Thursday October 27 at 2pm EDT for a live webinar to show you how you can improve the management of your business from shopping to shipping.  Learn about Dydacomp’s features in their newest version of Multichannel Order Manager (M.O.M.). Attendees will also find out how DYMO Endicia’s technology fits into order management solutions like M.O.M.

Title:Move Your Business Forward with DYMO Endicia and Dydacomp

Date: Thursday October 27,2011 

Time: 2pm-3pm EDT

 Click Here To Register

This must-attend Webinar for any retailer will show you:

  • How to compete and thrive in the ecommerce marketplace
  • How to protect your bottom line from data breaches and fraud
  • How to increase revenue through new business channels
  • Why DYMO Endicia is considered the leader in Internet Postage
  • How DYMO Endicia integrates with partners like Dydacomp
  • How to take advantages of new offerings by the USPS

 

Hope to see you there.

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Posted in Dydacomp News, Ecommerce, Multichannel Order Manager, Webinar | No Comments »

Learn About M.O.M. v8′s Powerful Capabilites

Tuesday, October 11th, 2011

Posted by: Molly Griffin, Marketing Associate

Miss the M.O.M. v8 webinars last month? Still interested in learning about the new features in M.O.M. v8? Join us for a live M.O.M. v8 webinar tomorrow October 11,2011 at 2pm EST. We’ll show you how you can achieve a significant return on investment as we walk you through our new API, fraud protection, Amazon Marketplace connection, PCI compliance, customized invoices, and much more.

Title:  Get the Keys to Drive Your Business with M.O.M. V8

Date: Wednesday, October 12, 2011

Time: 2:00pm-3:00pm EST

Register at: https://www1.gotomeeting.com/register/694958624

By attending this Webinar, you’ll discover how you can:

•  Connect to virtually any ecommerce shopping cart or 3rd party system to free internal resources and expedite accurate order fulfillment
•  Carve out suspicious transactions so you can protect your bottom line by catching fraudulent orders before they ship
•  Compete with the largest ecommerce retailers in the market
•  Ensure that your customer data is safe and that your business meets PCI requirements
•  Accelerate revenue growth by opening up the business channels available to you in order to reach 130 million potential customers
•  Take advantage of new system flexibility to customize your invoices, utilize paperless invoicing, enhance General Ledger exports, and more
•  Receive 30% off the cost to upgrade directly to M.O.M. Version 8 in October

Interested in learning more information about the new API in M.O.M. v8? Check out the API webinar on demand to learn how you can use the API to connect M.O.M. with your eCommerce Platform of choice.  This webinar will teach you:

  • The basics of the MOM API and what it can do for you
  • The key API functionality
  • How to access the API and communicate with 3rd party systems
  • What sample code looks like to make a connection

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Posted in Ecommerce, Multichannel Order Manager, Support, Webinar | No Comments »

Thank You for the Great M.O.M.v8 Lunches!

Wednesday, September 28th, 2011

Posted by: Molly Griffin, Marketing Associate

Dydacomp concluded our September Lunches at the Capital Grill In King of Prussia, PA. This event ended the month with  another successful lunch with great discussions and feedback for all companies involved.

From everyone here at Dydacomp we want to thank all the M.O.M. and SiteLINK companies who contributed to all our successful lunches this past month! From New York to California, our SVP and CEO had the opportunity to meet with M.O.M. users and we had a great turn out and discussion at every event.

Thanks for the great feedback and informative discussions about  M.O.M. Version 8 and it’s new API, fraud protection, Amazon Marketplace connection, PCI compliance, customized invoices, and much more.

If you have not had the opportunity to attend a lunch or M.O.M. v8 webinar, watch the M.O.M. v8 webinar on demand here.  With only 3 days left, now is the time to act fast to still receive the 50% off promotion for your  M.O.M. v8 upgrade.

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Posted in Dydacomp News, Multichannel Order Manager, Webinar | No Comments »

Want to Learn about M.O.M. v8′s New API?

Tuesday, September 27th, 2011

Posted by: Molly Griffin, Marketing Associate 

M.O.M. v8 launched about month ago and one of its exciting new features was Dydacomp’s first ever open API. Many of our customers have had the opportunity to attend lunches and webinars to learn more information about the useful features of M.O.M. v8.  Customers who are interested in the flexibility to connect Multichannel Order Manager to virtually any ecommerce shopping cart or 3rd party system should consider upgrading to M.O.M. v8 for the new API. M.O.M. V8 integrates an open API that gives you the power to select from over 650 solutions to meet your growing needs.  To help give you a better understanding of Dydacomp’s new API, we invite you to join us for a webinar tomorrow Wednesday September 28,11 at 11am EST.

Register Athttps://www1.gotomeeting.com/register/912352209

During this 45 minute webinar, you’ll discover:

• The basics of the MOM API and what it can do for you
• The key API functionality
• How to access the API and communicate with 3rd party systems
• What sample code looks like to make a connection

Title: Unveiling Multichannel Order Manager’s API

Date: Wednesday September 28,2011  

Time: 11am-12pm EST

We look forward to seeing you there!

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Posted in Dydacomp News, Ecommerce, Multichannel Order Manager, Webinar | No Comments »

Miss the M.O.M. v8 Webinar?

Thursday, September 22nd, 2011

Posted by: Craig Abramson, Marketing Director 

Did you miss the M.O.M. v8 webinars? Find out how Dydacomp is giving you the keys to drive your business with M.O.M. Version 8 by viewing the on-demand Webinar. To view the on demand webinar, click here.  There are no boundaries on what platforms you want to implement as you use our solution to enhance productivity, streamline processes and boost sales. You’ll also learn more about our 50% discount* to upgrade now!

M.O.M. V8′s new open API gives you the power to compete and thrive in the ecommerce marketplace, while our comprehensive fraud protection features ensure order authenticity. We’re also opening up the business channels available to you by including a built-in connection to Amazon Marketplace so you can tap the company’s 130 million customers. And we’re providing you with the tools to customize your invoices, take advantage of paperless invoicing, enhance General Ledger exports, and much more.

View our webinar to discover how you can:

  • Connect to virtually any ecommerce shopping cart or 3rd party system to free internal resources and expedite accurate order fulfillment
  • Carve out suspicious transactions so you can protect your bottom line by catching fraudulent orders before they ship
  • Compete with the largest ecommerce retailers in the market
  • Ensure that your customer data is safe and that your business meets PCI requirements
  • Accelerate revenue growth by opening up the business channels available to you in order to reach 130 million potential customers
  • Take advantage of new system flexibility to customize your invoices, utilize paperless invoicing, enhance General Ledger exports, and more
  • Receive 50% off the cost to upgrade directly to M.O.M. Version 8 in September

Click here to view the on-demand Webinar!

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Posted in Dydacomp News, Ecommerce, Multichannel Order Manager, Webinar | No Comments »