Posts Tagged ‘inventory management’

Are You Achieving 60% Growth? You Could on Amazon

Thursday, May 10th, 2012

Posted by:  Craig Abramson, Director of Marketing 

Are you ready to reach over 150 million potential new customers, extend your geographic range, build brand awareness, and increase overall revenue?  Third party merchants on Amazon Marketplace are doing just that, recording 60% growth in the first quarter of 2012. In fact, almost 40% of all merchandise sold by Amazon is from these merchants. There is tremendous opportunity for your business to enter this channel and take advantage of Amazon’s brand to drive new revenue.

Join us for a 30 minute webinar that will uncover the astounding results you can achieve as well as how you can effectively manage this new channel with the help of Multichannel Order Manager. It’s a must attend for anyone considering Amazon Marketplace or trying to find a more efficient way to manage their account. learn how your can easily manage your inventory across all marketplace channel.

By attending, you’ll discover how to:

  • Gain insight into the growth potential of your Amazon store
  • Discover how other merchants have successfully entered this business channel
  • Learn why you need to get started immediately to capitalize on holiday sales

Find efficient ways to manage and sync your inventory with Amazon and other channels.

Title: Are You Achieving 60% Growth? You Could on Amazon 

Date: Wednesday, May 23rd

Time: 2:00PM – 2:30 PM EDT

Click here to register now!

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Posted in Ecommerce, Multichannel Order Manager, Webinar | No Comments »

Latest M.O.M. Update Now Available

Tuesday, January 10th, 2012

Posted by: Michael Nardini, VP of Customer Satisfaction Michael Nardini, VP of Client Satisfaction

Now that the holiday season is over, Dydacomp will resume the update schedule in which our developers will provide important M.O.M. enhancements and bug fixes in a M.O.M. update every two weeks. These updates are targeted to help improve Multichannel Order Managers functionalities from order entry to inventory management. The newest bi-weekly executable is now available for download on the support section of our website and is the first M.O.M. update for 2012.

Within this release, we have made some minor enhancements and a number of fixes for supported M.O.M. users that the Dydacomp Development team has been working on over the busy holiday season.

This week’s executable (dated 01.10.12) includes:

  • New stock item alert message that will prompt M.O.M. user to review actions before storing  any changes to prevent users from accidentally inserting a negative unit cost
  • Resolved previous issue that caused the gift message to be removed when user clicked on the “Hold controls” icon
  • Improvements to the  Order Export wizard
  • Updates MAXI code to improve integration with  UPS
  • Assemble Kit Function now will process orders based on available inventory on site
  • Addition of phone masking for Alternate or Fax numbers in customer look up screen
  • Enhances the synchronization between Blackthorn/eBay and M.O.M.

For a full detail of the fixes included in the update please log into Dydacomp Support Online. If you have any questions or have trouble updating, Dydacomp Support is available Monday-Thursday 9am to 6:45pm EST and Fri 9am to 4:45pm EST by calling 973-237-0300. You can also contact Support via the online ticketing system by clicking here.

 

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Posted in Dydacomp News, Ecommerce, Multichannel Order Manager, Support | No Comments »

Ecommerce Success This Holiday Season

Monday, December 19th, 2011

Posted by: Molly Griffin, Marketing Associate

Online sales continue to reach record levels as the end to the 2011 holiday season quickly approaches.  Comscore reported today that total holiday eCommerce spending for the first 46 days of the November – December 2011 holiday season has reached $30.9 billion, a 15% increase versus the same time in 2010.  Free Shipping Day 2011 (Friday December 16) ended with an astonishing $1.07 billion in eCommerce sales, a 14% increase from 2010.

Free Shipping has been a major eCommerce trend from the start this holiday season. Dydacomp CEO Fred Lizza was recently quoted in a recent article for eCommerceTimes discussing the power of free shipping. Fred stated:

“We’ve seen statistics suggesting that over 50 percent of retailers are offering free shipping this year. Retailers have found room in their budgets to provide this to lure more consumers to shop with them. And it’s working…” Click here to continue reading the eCommerceTimes article.

Accurate inventory management was another influential factor on eCommerce sales this holiday season.  It enables eCommerce business run efficiently and ensure customers received their orders on time.  Fred was quoted in a BizReport article advising merchants on the importance of inventory management during this busy holiday season:

“Inventory tracking is a ‘gotta-have’. In today’s economy, there’s a very high price for lost sales because of out-of-stock conditions, and absolutely nobody wants to carry excess inventory. Shoppers will not tolerate ordering a product, then being told later it’s out of stock. They want to know at the time of placing an order – online, by phone or in-store – that the items is available, in-stock and when it will be shipped and delivered. That’s especially critical as the holidays get closer…” Click here to continue reading and to learn more eCommerce tips to end this holiday season a high note.

Be sure you also take a minute to review Fred’s top five tips, from an article in Retail Online Integration, to ensure your eCommerce site is optimized and ready to finish the holiday season strong.

What tips do you have to share with other merchants on what enabled you capture eCommerce sales this holiday season?

Good luck and we hope wish you a  successful end to 2011 holiday season.

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Posted in CEO, Dydacomp News, Ecommerce, Multichannel Order Manager | No Comments »

Important Multichannel Order Manager Tip for Your Multichannel Business

Thursday, December 8th, 2011

Posted by: Bill Houghton, Dydacomp Implementation Team 

The holiday season has kicked into high gear and online measurement firm ComScore reports that holiday season eCommerce spending during the first 34 days of the holiday shopping season is quickly approaching $20 billion. Comscore also reported that this is a 15% increase in eCommerce spending compare to the same time period in 2010.

Dydacomp Support team is on standby to help ensure the success of your business during this busy time.  It’s highly recommended that you backup your M.O.M. systems as often as possible to ensure the integrity of the data during this busy holiday season. Also, make sure you test the backup version to verify that it contains a full working copy of the entire MOMWIN folder. For more information on how to backup your M.O.M. system, visit this blog.

I also wanted to bring up an important feature in M.O.M. that is often unutilized by many M.O.M. users. M.O.M. provides your business the ability to assign and manage Product Attributes in both your SiteLINK eCommerce store and your Multichannel Order Manager System.  If set up properly, product attributes provide a simple way to setup size/color items. Once set up, these features help to improve the quality of your website and facilitate the customer’s ability to order the product that fits their needs. They will also enable you to improve your inventory management efficiency which will contribute to the overall improvement of your order management processes.

Failure to establish product attributes will display product information in normal listing of size color items on a web page or when placing them on an order.  This can be tiresome and tedious if you have a large number of size color items to hunt through as seen below:

Once you set up product attributes, you can create  more innovative and functional design to allow customers/order takers to easily perform a size color search:

Product attributes also allow you to create drop down menus and radio button selection options for your size/color choices to make it easier to select which attributes you want listed on your site.  Product Attributes enable you to keep all size color products at a base price and then modify items to change any unit price.  These features can enable you to cut your product setup time in half.

To set up products attributes, go to the Product drop down menu, and select the Maintain Stock Items option. Once in the Stock Item lookup screen, select the product you wish to add product attributes to. Once in the Stock Item screen, select the Product Attributes Tab and check the box for Enable Product Attributes. Then you can add the size/color attributes to that stock item:

Hope this helps to improve the management of your M.O.M system during this busy time of year. If you have any questions please contact support at 973-237-0300 or online at the support section of the website. 

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Posted in Ecommerce, Industry News, Multichannel Order Manager, Support | No Comments »

Let M.O.M. Improve Your SiteLINK Ecommerce Store Today

Thursday, May 5th, 2011

Posted By: Al Pascale, Dydacomp eCommerce Manager

Two key factors needed to run a successful eCommerce store are the ability to keep accurate inventory counts and the ability to fulfill/process orders in as close to real-time as possible. Multichannel Order Manager offers your business the ability to automatically download orders, while keeping inventory management accurate by automatically synchronizing online inventory in a batch. M.O.M. is able to check your SiteLINK eCommerce store every 5 minutes for new orders. If there are any new orders found, M.O.M. will then automatically download them.

To activate inventory synchronization for your SiteLINK store, you must have this option enables in M.O.M.. Once this option is enabled, M.O.M. will upload the updated inventory availability to your SiteLINK eCommerce site. It is necessary to keep accurate inventory management to ensure that your customers know before purchasing if an item is unavailable or backordered. The lack of synchronization can cause issues that lead to customer dissatisfaction and a loss of sales. Let us help you get as close to a real-time order download/inventory synchronization as possible to improve the quality of your online store.

To enable the Automatic Order Download and Inventory Synchronization:

1. The first step is to set up the Import/Export Module Default Settings. To do this go to the Options drop down menu, followed by the Order Import/Export Module option and then select Define Settings option.

2. Select the Auto Import File Path and enter the location where your files will be automatically imported to and stored. Note: DO not use the M.O.M. data dictionary for the auto import file path.

3. Select the Synchronize Inventory with SiteLINK and Automatically download new order from SiteLINK options and click SAVE.

4. Next, you must define the location for the auto-import files. To do this go to the Options drop down menu, followed by the Order Import/Export Module option and then select Automatic Import. Select the “This import is an internet feed file” option and enter your SiteLINK stores URL.

5. Enter your SiteLINK Ecommerce Store Credentials.


Utilize M.O.M.’s Automatic Order download/inventory sync for Your SiteLINK eCommerce Store today. Feel free to add comments or questions below.

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