Posts Tagged ‘inventory’

It’s time! Get Your eCommerce Site Ready for the Holidays

Friday, October 25th, 2013

Posted by: Laura Hills, VP Marketing, Dydacomp

It’s that time of year – shoppers are starting their holiday shopping earlier and earlier and retailers need to be ready with timely offers, the right amount of inventory, and sufficient staff to handle the demand and to be ready to keep up with customer demand.  For a growing number of consumers, Back to School signals the start of the holiday shopping season.

When Consumers Begin Holiday Shopping


When consumers begin holiday shopping

Source: National Retail Federation (NRF) 2012
Following the lead of these early birds, well prepared retailers can begin holiday advertising and promotions to catch the almost 40% of shoppers who start shopping in September and October.  Help them to find the perfect gifts at the right prices early on.

Here are 5 Top Insights to help you prepare for the 2013 holiday shopping season.

  1. Free shipping increases online spending – but it must be managed appropriately. Take advantage of group shipping rates and “least-cost shipping” options to increase bottom line revenue.
  2. Manage stock levels to meet seasonal demand spikes and maintain inventory control. Be prepared for the Black Friday through Cyber Monday sales period.  Use last year’s sales as a benchmark for this year’s needs.
  3. Leverage best practices to ensure that you have visibility across all sales channels. Utilize cross channel online inventory control especially if you use third party eCommerce solutions and offsite fulfillment centers – have what you need so you don’t disappoint.
  4. Employ marketing and customer service approaches that work to engage and delight your shoppers. Use customer data to segment your site visitors and create targeted marketing for each segment. There’s no such thing as an over-satisfied customer.
  5. Optimize your existing operations to enable expansion into new marketplaces to uncover more buyers. Focus on the consumer experience and preferences that drive shopper’s choices. Don’t forget about Amazon, eBay and other online outlets for sales.


For additional information on how to be prepared for the upcoming holiday season access our on-demand webinar, “The Top 5 Insights to Help Prepare for Season and Holiday Rushes”.  You and your shoppers will be glad you did!

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Posted in CEO, Dydacomp News, Ecommerce, Email Marketing, Industry News, Multichannel Order Manager, Payment Processing, PCI Compliance, Shipping, SiteLINK News, SMB Index,, Webinar | No Comments »

Are You Achieving 60% Growth? You Could on Amazon

Thursday, May 10th, 2012

Posted by:  Craig Abramson, Director of Marketing 

Are you ready to reach over 150 million potential new customers, extend your geographic range, build brand awareness, and increase overall revenue?  Third party merchants on Amazon Marketplace are doing just that, recording 60% growth in the first quarter of 2012. In fact, almost 40% of all merchandise sold by Amazon is from these merchants. There is tremendous opportunity for your business to enter this channel and take advantage of Amazon’s brand to drive new revenue.

Join us for a 30 minute webinar that will uncover the astounding results you can achieve as well as how you can effectively manage this new channel with the help of Multichannel Order Manager. It’s a must attend for anyone considering Amazon Marketplace or trying to find a more efficient way to manage their account. learn how your can easily manage your inventory across all marketplace channel.

By attending, you’ll discover how to:

  • Gain insight into the growth potential of your Amazon store
  • Discover how other merchants have successfully entered this business channel
  • Learn why you need to get started immediately to capitalize on holiday sales

Find efficient ways to manage and sync your inventory with Amazon and other channels.

Title: Are You Achieving 60% Growth? You Could on Amazon 

Date: Wednesday, May 23rd

Time: 2:00PM – 2:30 PM EDT

Click here to register now!

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Posted in Ecommerce, Multichannel Order Manager, Webinar | No Comments »

Combat The Growing Threat of Fraudulent Transactions

Thursday, December 15th, 2011

Posted By: Dydacomp Staff

Dydacomp announced best practices retailers can implement to more closely monitor their inventory and safeguard their revenue from the expanding threat of fraudulent online orders. According to the 2011 CyberSource Online Fraud Report, more than one percent of all online transactions are potentially fraudulent orders which could equate to a significant impact on revenue and inventory.

Like a major data breach, fraudulent orders not only impact the bottom line but can also severely damage a retailer’s brand. Fraudulent orders deplete inventory and force merchants to be hyper vigilant with their ordering processes – resulting in less product available and a hassle for customers. Additionally, most card-issuing banks will side with the consumer, whose card data was used in the transaction, and refund them. But the merchant will not receive compensation for loss of inventory or revenue.

“Out of the $4 billion that our clients process on an annual basis, an estimated $48 million is at risk to fraudulent orders. In addition to this lost revenue and inventory, merchants suffer brand damage, which can be more costly in the long run. This is why we’ve focused on fraud protection in our latest version of Multichannel Order Manager,” said Fred Lizza, CEO of Dydacomp. “As smaller-sized businesses are increasingly becoming the target of fraudsters, there are steps that they can implement to detect fraud and protect their business.”

According to the CyberSource report, large online merchants protect their businesses daily from fraud by using up to eight automated and manual tools to detect and prevent fraud. But small businesses lack the resources in capital and human resources to implement those same mechanisms. The following best practices can help minimize vulnerabilities and reduce fraudulent orders:

  • Activate fraud prevention tools in the payment process and back office systems and create processes to review those orders that contain certain indicators of fraudulent activity.
  • Require card identification (CID) information – the extra three or four digits used for security on all credit cards – and address verification on all orders paid by credit card. Doing so typically ensures the buyer actually has the card in his hand and is shipping to the address associated with the card holder. Where it’s a separate ship to/gift to address, collect bill to address to verify authenticity.
  • Review past orders that have been fraudulent to identify the themes that are specific to your business.

Small businesses should also look closely at orders that contain any of the following to prevent fraud:

  • As electronics are the number-one products associated with fraud, review all electronic category orders.
  • Review orders shipping internationally.
  • Search for orders without a CID number or a CID that doesn’t match the credit card number.
  • Orders that are significantly larger than the average order size.
  • First time buyers.
  • Overnight requests


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Posted in Dydacomp News, Ecommerce, Multichannel Order Manager, Press Release | No Comments »