Posts Tagged ‘M.O.M. update’

Latest M.O.M. Update Now Available

Wednesday, June 13th, 2012

Posted by: Michael Nardini, VP of Customer SatisfactionMichael Nardini, VP of Client Satisfaction

The latest bi-weekly M.O.M. release is now available for download on the support section of our website. Within this release, we have made a number of fixes for international M.O.M. users as well as other updates.

This week’s executable (dated 06.12.12) includes:

  • Resolved LMM error to ensure user can export list based on customer attributes.
  • Increased speed for truncating PCI log.
  • Corrected UK credit card processing to send entire order number.
  • Revised Order Promotion Wording for UK M.O.M. users.
  • Added the user id to Useractivity table to track changes made in the Order Product Screen.

For a full detail of the fixes included in the update please log into Dydacomp Support Online.  If you have any questions, have trouble updating, or experience further issues, please contact Dydacomp Support by calling 973-237-0300. You can also contact Support via the online ticketing system by clicking here.

 

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Posted in Multichannel Order Manager, Support | No Comments »

Latest M.O.M. Update Now Available for Download

Tuesday, May 29th, 2012

Posted by: Michael Nardini, VP of Customer Satisfaction Michael Nardini, VP of Client Satisfaction

The latest M.O.M. release is now available for download on the support section of our website. Within this release, we have made a number of fixes for supported M.O.M. users to help improve  to help improve M.O.M.’s inventory managementorder management, order fulfillment and order processing capabilities.

This week’s executable (dated 05.29.12) includes:

  • Added Zip Code exemptions  for French Overseas Departments.
  • Resolved issue to ensure Inactive users are not available on various menus.
  • Added Last Order Date in the available fields of LMM to export the list.
  • Corrected County and Post Town auto populate for WN8 postal sort codes for M.O.M. UK users.

For a full detail of the fixes included in the update please log into Dydacomp Support Online.  If you have any questions, have trouble updating, or experience further issues, please contact Dydacomp Support by calling 973-237-0300. You can also contact Support via the online ticketing system by clicking here.

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Latest M.O.M. Update Now Available

Tuesday, May 15th, 2012

Posted By: Michael Nardini, VP of Customer Satisfaction Michael Nardini, VP of Client Satisfaction

The latest bi-weekly M.O.M. release is now available for download on the support section of our website. Within this release, we have made a number of fixes for supported M.O.M. users to help improve  to help improve M.O.M.’s inventory managementorder management, order fulfillment and order processing capabilities.

This week’s executable (dated 05.15.12) includes:

·   Resolved issue to ensure M.O.M. matches the Shopsite SKU to the correct M.O.M. SKU.

·   In the UK version of M.O.M., the customer look up by phone number will now function correctly.

·   Improved Amazon product synchronization to process if a single order fails to upload.

·   The automatic import will  now respect the ship ahead flag.

·   The alert message on the rename/merge stock number screen has changed.  The message now alerts users that the M.O.M. database tables will be updated, but the user must update things like third party order import files.

For a full detail of the fixes included in the update please log into Dydacomp Support Online.  If you have any questions, have trouble updating, or experience further issues, please contact Dydacomp Support by calling 973-237-0300. You can also contact Support via the online ticketing system by clicking here.

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Latest M.O.M. Update Now Available

Tuesday, May 1st, 2012

Posted by: Michael Nardini, VP of Customer Satisfaction Michael Nardini, VP of Client Satisfaction

The latest bi-weekly M.O.M. release is now available for download on the support section of our website. Within this release, we have made a number of fixes for supported M.O.M. users to help improve  to help improve M.O.M.’s inventory managementorder management, order fulfillment and order processing capabilities.

This week’s executable (dated 05.1.12) includes:

  • The Global Parameters setting to define the number of copies to print for the Packing Slip and Invoice will now work for custom forms.
  • Resolved issue in  the apply customer payments screen stating the currency is invalid for M.O.M. UK systems.
  • Improved Amazon order synchronization to process if a single order fails to upload.
  • Resolved Miva orders duplicating when more than 750 orders are downloaded at one time.
  • Corrected issues with call schedule “speak to name” to ensure it now is listed under the selected customer name.

For a full detail of the fixes included in the update please log into Dydacomp Support Online.  If you have any questions, have trouble updating, or experience further issues, please contact Dydacomp Support by calling 973-237-0300. You can also contact Support via the online ticketing system by clicking here.

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Latest M.O.M. Release Now Available

Wednesday, April 18th, 2012

Posted by: Michael Nardini, VP of Customer Satisfaction Michael Nardini, VP of Client Satisfaction

The  latest  M.O.M. update is now available for download on the support section of our website. Within this update, we have made some minor enhancements and a number of fixes for supported M.O.M. users to help improve  to help improve M.O.M.’s inventory managementorder management, order fulfillment and order processing capabilities.

This week’s executable (dated 04.17.12) includes:

  • Enhancement made to Global Parameters that adds setting to default a customer invoice preference.
  • UK M.O.M. users can now set up PayPal accounts in the ICCAS tab of Global Parameters.

For a detailed list of the fixes included in the update, please log into Dydacomp Support Online. If you have any questions or have trouble updating, Dydacomp Support is available Monday-Thursday 9am to 6:45pmET and Fri 9am to 4:45pm ET by calling 973-237-0300. You can also contact Support using  the online ticketing system by clicking here.

 

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Latest M.O.M. Update and M.O.M. v8.01 Now Available

Tuesday, April 3rd, 2012

Posted by: Michael Nardini, VP of Customer Satisfaction 

The latest biweekly M.O.M. update is now available for download. M.O.M. V8 Users: This biweekly update (April 3,2012) includes the quarterly dot release V8.01. The update includes a number of enhancements to M.O.M.’s Amazon integration including improved categories and enhanced overall Amazon FBA support as well as all the biweekly updates from the past 6 months.

The latest M.O.M. V8.01 enhancements to the Amazon integration features expanded category management using Amazon’s Browse Tree Guide.  This provides the ability to group products into the most accurate categories.  We have added an import and export function for product descriptions and categories so you can mass update your Amazon items to increase your visibility on the Amazon Marketplace.   The update includes increased support for FBA, products. For a full detail of the fixes included in the update please log into Dydacomp Support Online.

There a few steps M.O.M. v8 users  must take before updating your system or you will receive an error.  with the Amazon Category Enhancement, users must download the Amazon Browse Tree Guide file from the Dydacomp Support site under Misc. Utilities. Also, Version 8.01 introduces new fields and tables to the existing database structure.  To avoid issues when implementing this update, please follow the below guidelines relating to your version of M.O.M.:

Standard (VFP) – have all users log out of MOM and one user with the latest program update log in.

Premium (SQL) – have a user with administrative access (SQL Server ‘dbo’ rights) log into MOM.  Users with this type of access will be prompted ‘Do you want to check for new objects of MOM 801 Build’.  Select ‘Yes’ at this prompt (This only needs to be done once).

Within this update, we have made some minor enhancements and a number of fixes for supported M.O.M. users to help improve  to help improve M.O.M.’s inventory managementorder management, order fulfillment and order processing capabilities.

This week’s executable for M.O.M. v7(dated 04.03.12) includes:

  • Corrected shipping confirmation notices to ensure they are sent when the restrictions are set to none.
  • Solved issue that resulted in credit cards numbers becoming temporarily unhidden when working on the credit card batch.
  • Resolved issues with ACVM to ensure zip codes are accurately verified.

If you have any questions or have trouble updating, Dydacomp Support is available Monday-Thursday 9am to 6:45pm EST and Fri 9am to 4:45pm EST by calling 973-237-0300. You can also contact Support via the online ticketing system by clicking here.

Please back up your M.O.M. system before updating your M.O.M. system to the latest update.

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Latest M.O.M. Update Now Available For Download

Tuesday, March 6th, 2012

Posted By: Michael Nardini, VP of Customer Satisfaction

Michael Nardini, VP of Client Satisfaction

The newest bi-weekly M.O.M. release is now available for download on the support section of our website. Within this release, we have made some minor enhancements and a number of fixes for supported M.O.M. users.

This week’s executable (dated 3.06.12) includes:

  • Modified order screen for back ordered items to remove credit card approval text (area is now blank) until items are no longer on backorder.
  • Strengthened Do Not Email connection between SiteLINK and M.O.M. to ensure emails are not sent to customers who select not to receive emails in SiteLINK.
  • Resolved error to ensure that the box label bar code is generated correctly when reprinting packing slips, such as a L Form.
  • New customizable product notation included for items added to an order through an order promotion.  For example, promotions that automatically add a free product with a minimum/maximum order total will display “Complimentary Order Promotion Item: STOCKNUMBER”now.

For a full detail of the fixes included in the update please log into Dydacomp Support Online. If you have any questions or have trouble updating, Dydacomp Support is available Monday-Thursday 9am to 6:45pm EST and Fri 9am to 4:45pm EST by calling 973-237-0300. You can also contact Support via the online ticketing system by clicking here.

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Latest M.O.M. Update Now Available

Tuesday, February 21st, 2012

Posted by: Michael Nardini, VP of Customer SatisfactionMichael Nardini, VP of Client Satisfaction

The latest Multichannel Order Manager   update is now available for download on the support section of our website. Within this update, we have made some minor enhancements and a number of fixes for supported M.O.M. users to help improve  to help improve M.O.M.’s inventory managementorder management, order fulfillment and order processing capabilities.

This week’s executable (dated 02.21.12) includes:

  • Resolution for error that occurred when attempt was made to filter the Batch Order Making Utility orders by Demographics.
  • Corrected issue with UPS next day Saturday Delivery to ensure that it printed on the UPS barcode summary
  • Acceptable numbers have been added for Diners Club and Discover cards.
  • Resolution to ensure Add Special Pricing to products pulled up any products like 9.99 and 14.99 etc.

For a full detail of the fixes included in the update please log into Dydacomp Support Online. If you have any questions or have trouble updating, Dydacomp Support is available Monday-Thursday 9am to 6:45pm EST and Fri 9am to 4:45pm EST by calling 973-237-0300. You can also contact Support via the online ticketing system by clicking here.

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Latest M.O.M. Update Now Available

Tuesday, February 7th, 2012

Posted by: Michael Nardini, VP of Customer SatisfactionMichael Nardini, VP of Client Satisfaction

The newest bi-weekly M.O.M. update is now available for download on the support section of our website. Within this release, we have made some minor enhancements and a number of fixes to help improve M.O.M.’s inventory management, order management, order fulfillment and order processing capabilities.

 This week’s executable (dated 02.7.12) includes:

  • RFM Analysis now correctly updates customer records (via List Management) after setting or changing criteria.
  • Multi-pay is now able to authorize and capture funds when portion of payment is on a credit card.
  • Ensure accurate ship dates at the item level when saving an incomplete order.
  • Adjusted product search screen to ensure that item prices reflect the appropriate number of decimal places.
  • Corrected error that occurred when user attempted to edit bins from purchasing screen.

For a full detail of the fixes included in the update, please log into Dydacomp Support Online. If you have any questions or have trouble updating, Dydacomp Support is available Monday-Thursday 9am to 6:45pm EST and Fri 9am to 4:45pm EST by calling 973-237-0300. You can also contact Support via the online ticketing system by clicking here.

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Latest USPS Shipping Rates and M.O.M. Update Now Available

Monday, January 23rd, 2012

Posted by: Michael Nardini, VP of Customer SatisfactionMichael Nardini, VP of Client Satisfaction

Due to the release of the 2012 USPS shipping rates, Dydacomp released the newest bi-weekly executable  on Sunday (two days early)to ensure that the USPS rates are up-to-date. This release includes both fixes and enhancements to improve  your Multichannel Order Manager system as well as the  lastest USPS shipping rates.

The newest release is now available for download on the support section of our website. Within this release, we have made some minor enhancements and a number of fixes for supported M.O.M. users.

This week’s executable (dated 01.22.12) includes:

  • Latest 2012 USPS Shipping Rates
    • M.O.M. v8 users will find the addition of a new USPS shipping method called Priority Mail Regional Rate Boxes. These are best used for small packages being shipped a short distance.  The packages must be within the weight range (Box A 15 pounds, Box B 20 pounds, and Box C 25 pounds) and can’t contain hazardous material.  Delivery is normally within 2-3 days.
  • Improved integrated packing slips (L-Form, G-Form, etc.) for batches of 300 or more orders that are sent to the FedEx Ship Manager Server
  • Resolves the issue with emailing summary copy of invoices and quotations for M.O.M. v8 users.
  • Improved custom purchase order emails

For a full detail of the fixes included in the update please log into Dydacomp Support Online. If you have any questions or have trouble updating, Dydacomp Support is available Mon–Thurs 9am to 6:45 PM EST and Fri 9am to 4:45 PM EST by calling 973-237-0300. You can also contact Support via the online ticketing system by clicking here.

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Posted in Dydacomp News, Multichannel Order Manager, Shipping | No Comments »