Posts Tagged ‘Multichannel Orders’

The Ultimate Guide to Omnichannel Orders & Selling

Friday, August 28th, 2015

the ultimate guide to multichannel orders-

Omnichannel orders and selling is the way of the world for all retailers. As eCommerce purchasing grows, immediacy becomes more of a necessity. Consumers will continue to crave faster results as eCommerce tools become more accessible.

2015 e-commerce sales (Q2) increased by 14.1% from the second quarter of 2014, while total retail sales increased 1% in the same period.

U.S. Census Bureau

While eCommerce represented 7.2% of total sales for the second quarter (2015), it contributed to half the growth.

In order to capitalize on these ever-growing numbers, retailers must fully embrace omnichannel orders and learn how to take advantage of selling in the most efficient way. To take full advantage of multichannel retail sales opportunities, there are a few solutions to address your order and inventory management needs, starting with multichannel orders.

Get Your Product Listings in Order

Managing your product listings can differentiate you from the rest. It’s vital for omnichannel sellers of all sizes to compete with the big box firms. Some ways to ensure you have searchable, detailed and relevant product listings throughout your eCommerce website is by turning to platform providers like Magento.

Magento is an ideal choice for eCommerce and a leading provider for many years, offering affordable yet highly efficient platforms, scalability and more.

Other eCommerce platforms are available, but Magento continues to outshine the competition with affordability and their open source platforms and features.

multichannel orders and magento platform

Use Product Returns to Your Advantage

Product returns can be detrimental to your sales goals and your consumer ratings. So, in order to keep your customers happy and keep sales on track, it can be beneficial to implement a quick but effective product return management system.

Learning how to properly manage your product returns for flexibility and resilience is just one click away.

Get the Right Support for Your SMB

With managing multichannel sales, comes finding the best way to sell your products and on what sales channels. Giving customers the support and functionality they need to purchase products is key.

get the right technical support

Efficient Inventory Management

Another way to efficiently manage your inventory is to utilize EDI (Electronic Data Interchange). EDI for multichannel orders will help you take advantage of eCommerce B2B opportunities while giving you improved analytics, increased margins, fast turnaround time on payments and more. You will also never have to worry about re-keying data when processing orders again!

Look into a Reliable OMS

Managing your orders throughout the payment stages is just as important as managing them through the fulfillment points. Whether you are using drop shipping or shipping from a warehouse, offering free shipping or standard shipping, you need to have a reliable order and inventory management system to keep up with multichannel orders. Reducing the inventory management burden allows your business to be more responsive to customers and therefore prosper faster, giving you the opportunities to grow your brand.

With a centralized order management system (OMS), you can expect to:

  • Experience More Accurate Tracking Capabilities Across Sales Channels
  • Gain Control of Ecommerce Kits & Bundles
  • Never Re-Key Orders Again
  • Better Manage Drop Ship Orders
  • Improve Picking & Packing Accuracy with Barcode Scanning

Are you reaping all of the benefits an order management system can provide? Find out what 5 critical capabilities your OMS may be missing in the free eBook below.

call to action

Tags: , ,

Posted in Dydacomp News, Omnichannel | No Comments »

7 Ways to Dominate eCommerce with EDI

Tuesday, August 25th, 2015

Ecommerce buyers are at a point where they need to see everything, everywhere. Whether they are scanning their phones looking for the perfect gift on Amazon or on their tablets scrolling away for the latest gadgets, eCommerce retail is ever-increasing.

multichannel orders with edi

Because of this, selling on multiple sales channels is the new norm. As it becomes more of a necessity, retailers are migrating to cloud based order management systems so they can have that anywhere access to whatever they’re looking for.

So, how can a small business owner make multichannel orders even easier to control and manage? Simply add EDI solutions. With EDI solutions, you can better manage multichannel sales in our fast-paced, immediate access society.

What Are EDI Solutions Anyways?

They are Electronic Data Interchanges to be exact. But, in short, they are a way to structure all of your data in the simple, but highly efficient way. From purchase orders to invoices and shipping notifications (drop shipping and/or warehouse), all of your orders are kept in sync between multiple sales channels. You will never have to re-key data when processing orders again, and just like mobile purchasing, consistency is key.

“Consumers don’t distinguish between channels. They are channel blind, therefore they expect the same service, products, offers, and pricing online as they do in-store and on mobile. This is why merchants need to make sure that their retail propositions are consistent across all channels.”

Miya Knights, Senior Research Analyst at the International Data Corporation (IDC)

Why is EDI and Order Management a Win-Win?

With our recent partnership with B2BGateway, a world recognized EDI Solution provider, we can offer clients the upper hand in managing their supply chain solutions with ease.

B2BGateway was named in the top 20 most promising logistics solution providers by CIO and is a well-established EDI Solution provider. Their trading partners include, Tesco, Wal-Mart, Amazon and Target. We not only give you the ability to easily track and manage all of your orders and inventory, but with B2BGateway’s EDI solutions, you can now save even more time.

Adding EDI to your multichannel (also known as omnichannel) orders can help your business prosper in a few different ways. Why not free up some more time to focus on growing your brand and let an in-depth inventory management system take care all of your multichannel orders.

multichannel orders

Streamlining your business with EDI Solutions can help in the following ways.

1) Improved Analytics & Differentiation

EDI solutions can help you keep up with these numbers, by improving market competitiveness, sales revenue, and adding an overall refined customer experience. Also, when you’re tracking supply chain data, you can begin to see and proactively work with trigger events, like cycles in supporting industries that impact sales volume.

Data accuracy and timeliness are critical to retail success. An EDI integration with an OMS helps give you end-to-end visibility across your supply chain. Viewing what the customer sees can set the bar for service where Amazon sets it.

2) Increased Margins

You will save tremendously on labor costs with EDI Solutions, along with improved accuracy of information, which means fewer costly and reputation-damaging problems with orders. Gone are the days of excess orders or stock outs, due to someone mistyping a SKU number.

3) No More Data Entry Woes

With a swift automated system, you will quickly see how accurate visibility into your inventory can be. Knowing what your vendors have available gives you the advantage to work with them to eliminate distribution bottlenecks, data entry errors, charge backs, and best of all, ships faster. Managing your multichannel orders will be a cinch.

4) Rapid Turnaround Time on Payments

With payments shifting towards phone scanning and smartphone apps, as opposed to card-swiping and cash purchases, it is essential to stay ahead of the curve when managing your orders. Because EDI data is electronically available across your systems, as well as those of your vendors and customers that use EDI, payments have never been faster.

5) Improved Tracking Capabilities & Supply Chain Management

With EDI solutions, you get a one-stop vendor relationship with full visibility across your sales channels, orders and inventory. This makes it easy to identify an issue with an order, and creates room for you to spend your time as you please. With EDI, there will be no more kinks in your supply chain.

supply chain is just one aspect of multichannel orders

6) Big Box Retailer Benefits

As we mentioned above, B2BGateway has many big box retail partnerships. Therefore, another advantage is allowing the merchant to work with “big box” retailers like Wal-Mart and Bed, Bath & Beyond who require retailers and suppliers to communicate with their systems via EDI.

7) Cloud-Based Portal

With a cloud based portal, you will not only eliminate paperwork from all suppliers, but also reduce costs and errors associated with manual data entry, while allowing suppliers to become EDI compliant. You can also add or delete suppliers as needed, add advanced shipping notices, as well as add barcode labels for organization.

Final Thoughts

Incorporating EDI solutions for your multichannel orders is a simple way to give you the peace of mind to run your business efficiently and accurately. After considering EDI, the customer experience is next, which is always a primary area for improvement. Finding the best ways to manage your customer’s experience is always a vital, if not the main cause for concern in retail.

“Above all, retailers should look to how technology can enable them to start applying and fostering loyalty everywhere, embedding added value into every facet of the customer experience.” -Knights, Research Analyst at IDC

Are the benefits of an integrated EDI solution a part of your next step to achieving small business success?

Tags: , ,

Posted in Dydacomp News, Uncategorized | No Comments »