Posts Tagged ‘quickbooks’

Is it Time for an Order Management System?

Friday, May 30th, 2014

Dydacomp_compterImageby Roxanne Brown, CQA – Consulting 4 Quickbooks

My firm has worked with hundreds of eCommerce clients over the years and many have started the conversation with “My company has really taken off and my current order fulfillment processes just aren’t cutting it anymore; what are my options?

Many of the business owners we’ve worked with started out using Quicken or QuickBooks, coupled with Excel to track and manage their inventory, orders, customers, etc.  While this approach may be acceptable when you first start out, it can quickly turn into an inhibitor of the growth for your company.

As your business grows, copying and pasting information from one system to another and constantly updating Excel (no matter how good you are at it) must be replaced with better and more efficient processes.  This is when we get the calls, asking “there must be a better way, what are my options?” – and the answer is automation!

While no two eCommerce businesses are exactly alike, they all follow the same basic fulfillment processes and can benefit from automating these tasks.  Automation is king; it’s what will allow you to take you time away from the time consuming task of copying and pasting so you may can focus on really running and growing your business to the level you know it can achieve.

The first step in achieving business process automation is to switch from Excel or Quicken to QuickBooks; however that’s just the beginning. QuickBooks (or whatever accounting system you use) is designed to handle the accounting portion of your business; it’s really not meant to handle everything else needed to run an eCommerce business. What you really should consider implementing is an inventory and order management system (OMS).  This type of implementation can strike fear in the heart of a business owner as they imagine the challenges of adding and changing many of their business processes – therefore many put this decision off much longer than they probably should have.

I won’t lie and say the transition is easy; however I will tell you that it’s well worth the time and effort to make the change.  No one has been sorry they made the decision to automate their business processes and increase productivity.  Many of the business owners we’ve worked with are shocked at how much they can now accomplish in a day, without adding employees.  I’ve seen businesses double and triple revenue in a year or less, solely because a good order management system was deployed!

When reviewing order management systems there are many things to consider beyond whatever your biggest pain point might be at the moment.  Inventory and order management is just the beginning; there are a lot of additional factors to consider as you take your business to the next level.

  • How many sales channels are you currently on?  Do you plan to add any in the near future?
  • Are you maintaining 100% of your inventory, or do you also drop ship?
  • How can you easily manage the ordering and receiving of products?
  • How can you automate your drop ship processes?
  • You MUST be PCI compliant.  If you’re not, you’re running a risk your business can’t afford.
  • How many states are you required to collect sales tax?
  • How many warehouse locations or fulfillment centers are in the mix?
  • What type of selling tools would make running your business more streamlined; and thus more profitable?
  • Fraud protection is key; what tools are available to reduce your risk?
  • How can you provide top-notch customer service?
  • The order management system needs to integrate properly with your accounting system.

Deploying a good order management system will make it possible to do all of the above and SO much more.  So, are you ready to take your business to the next level?

For additional information on the benefits of automating order, inventory and customer management, read this real-world case study about a luxury bedding etailer.  And for more insight on QuickBooks® and eCommerce Training & Integration check out the Consulting 4 QuickBooks blog here.


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Posted in Ecommerce, Freestyle Commerce, Industry News, Inventory & Order Management, Multichannel Order Manager | No Comments »

A Quick Peek at QuickBooks 2013

Friday, October 26th, 2012

Posted by Ho Chin, CFO, Dydacomp

I recently had the opportunity to view the new features and functionality of QuickBooks 2013 during a recent presentation to the Finance professionals. Over 70% of our clients rely on QuickBooks for their accounting system so I thought I’d take a minute to share my thoughts on the changes. As with most updated solutions, design changes take some time to get used to them, but overall I think users will be very excited about the new look and feel of QuickBooks 2013. Overall, it’s a cleaner look and streamlines many of the time-consuming processes.

The first thing that jumps out is the new look.  It’s visually more inviting and the tasks have been grouped to provide a look and feel of Microsoft Office.   The new look and feel reminds me of a time when I migrated to the Microsoft Office 2007.  It took little effort to get used to the new look, but the QuickBooks 2013 users shouldn’t worry  because when you first launch the program, you’ll find an easy to use overlay with tips on how to use the new features.  The current version also provides additional fields allowing the users to add more detailed information.  The new transaction ribbon toolbar also makes it easier to enter and review information.

One of the new features in QuickBooks Accountant section that had the Finance professionals in the room excited is the ability to receive journal entries by email from their external clients. In addition, you can now batch enter transactions or paste and save from Excel into QuickBooks resulting in time savings. QuickBooks Enterprise Solution now even offers bin tracking for inventory management allowing inventories to be transferred between warehouses.   Overall, I found the solution offers more capabilities, more inventory functionality, and light inventory tracking.  It opens more doors for SMB merchants to manage inventory but as they receive 10+ orders per day, an order management solution is a necessity. Overall, QuickBooks 2013 is a powerful accounting solution and I’m excited about the changes that streamlines everyday processes.


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Exciting News from Mail Order Manager

Monday, August 31st, 2009

Business pain is inevitable but we like to think suffering is optional. As that relates to PCI Data Security Standards, many of the changes you need to make to be compliant are already done for you in the Mail Order Manager 7i, which will greatly reduce the pain of implementing this mandatory program from the major credit card issuers.

But we didn’t stop there! Version 7i includes 15+ significant enhancements to Version 6 (which it is built on) including but not limited to:

  • Graphical and text on demand reporting (all customized by you)
  • Advanced Drop Shipping Module with EDI
  • Gift Cards
  • Detailed data transfer into QuickBooks
  • Mobile access from your iPhone, iPod Touch or other PDA
  • All of these enhancements were designed to help you more easily sell more and spend less running your business so that you get the maximum return on your Mail Order Manager investment.

    Get PCI compliant today with Version 7i and enjoy additional features like on demand reporting, advanced drop shipping, EDI, gift cards, more detailed data transferred to QuickBooks and access to Mail Order Manager from your iPhone.

    To show you some of these features in action, I’d like to invite you to a Mail Order Manager 7i Webinar. To see the available dates and times and to register, just visit your personal URL accessible from the Support page or call (800) 858-3666 and ask for Sales.

    We look forward to seeing you there and check out our general press release for Mail Order Manager 7i .

    John V. Healy

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    Posted in CEO, Dydacomp News | No Comments »