Posts Tagged ‘sitelink’

Let SiteLINK Help Grow Your Pinterest Presence

Friday, March 16th, 2012

Posted by: Molly Griffin, Marketing Associate

As previously mentioned a recent Dydacomp blog,  Pinterest is the hottest social networking site on the web right now. The site has already expanded faster than Facebook or Groupon did when they first started. Pinterest is a new social media site that allows a person to pin items of interest to their PinBoard  and share them with their Facebook friends and other social followers.

It is very beneficial for  eCommerce merchants who can use it to accelerate sale of products through existing customers and prospects. When a visitor to your site pins a picture of a particular product from your site on their PinBoard it gets shared with their followers which introduces your offering to their network . According to a recent article from Shareaholic , Pinterest currently drives more referral traffic than YouTube, Google+ and LinkedIn combined.

How can a SiteLINK user capitalize on Pinterest?  Easy.

SiteLINK 7 has a powerful “Add This” capability that enables your store to easily add a “Pin It” button to your SiteLINK pages so that customers can easily add one of your products to their PinBoard. This will ensure that your site can facilitate “Pin Its” at the product level and help increase brand awareness for your offers.

To learn how to easily add “Pin It” feature to your SiteLINK V7 store using the “Add This” function, visit here.

Check out this SiteLINK example of how easy sharing on Pinterest can be:

Reminder for businesses: to avoid any copy right issues, make sure the images you pin are either owned by you, or you have permission to use them in a commercial manner.  This might limit your ability to add pins, but it is better to be on the safe side.


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Join Us For The First Annual M.O.M. and SiteLINK User Conference

Friday, March 9th, 2012

Posted by: Molly Griffin, Marketing Associate

Dydacomp is excited to announce the First Annual M.O.M. and SiteLINK User Conference. This one day user conference will be held June 4, 2012 in Chicago, IL to coincide with Internet Retailer 2012. Don’t miss this opportunity to network with the Dydacomp Executive Team and M.O.M. users from across the country.

The agenda will be focused on providing you with the beneficial information that will help grow your business. You can expect to learn valuable M.O.M. and SiteLINK tips, industry best practices, insight from industry leaders, and much more.

Here is a preview of the list of sessions for the event:

  • Getting the Most From M.O.M.
  • Optimizing Inventory Management
  • What’s New with M.O.M.
  • Improving your Cross Channel Customer Experience
  • Customer Case Study
  • PCI Compliance for the SMB
  • Warehouse Efficiency
  • Coming Attractions / Product Roadmap Discussion

First Annual M.O.M. and SiteLINK User Conference
 June 4, 2012
 Embassy Suites, Chicago, IL
 8:30am-4:30pm CST 
 $79 early bird registration by April 30th

Register now!

Three Reasons You Must Attend The  Dydacomp’s User Conference:

1. Gain insight into Dydacomp’s operations & product roadmap, network with Dydacomp’s executive team, hear industry best practices from leaders in the space, and more!

2. Dydacomp focused networking environment meeting M.O.M.& SiteLINK users from across the country and even your local area.

3. Interact with Top Dydacomp Partners, Vendors, and Consultants on location.

We look forward to seeing you there.  Click here to register now!

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Posted in Dydacomp News, Multichannel Order Manager | No Comments »

Enhance Your M.O.M. Knowledge at Dydacomp’s April Training

Friday, February 10th, 2012

Posted by: Christine Amodio, Dydacomp Technical Writer and TrainerChristine Amodio, Dydacomp Technical Writer

Dydacomp’s Multichannel Order Manager and SiteLINK eCommerce solutions are jam packed with features to help facilitate order management, inventory management, order processing and more for multichannel merchants. However, many times M.O.M. and SiteLINK users do not utilize M.O.M.’s complete feature set. One great opportunity to receive hands on training on M.O.M. and SiteLINK functionality is at the Dydacomp training seminars.

All are invited to join the next M.O.M. & SiteLINK training seminars being held at Dydacomp  on April 25-27, 2012. The three-day training sessions are run by M.O.M. and SiteLINK experts who know the ins and outs. These experts will provide M.O.M. users tips that enable you to capitalize on your M.O.M. investment, learn more about M.O.M. Version 8 newest enhancements, and master your eCommerce channel with SiteLINK. These training seminars have proven to be beneficial for our clients, especially those who only recently started using M.O.M.. Multichannel Order Manager and SiteLINK eCommerce clients who attended training have seen a significant decrease in the number of basic support tickets (how to questions) they opened and found they contacted Support only when they had more complex questions.

100% of the clients attending the most recent training agreed that they would recommend Dydacomp’s training to any client looking to gain a more comprehensive understanding of M.O.M. and SiteLINK eCommerce. The training offers real insight into the inner workings of  Multichannel Order Manager’s features and how to use them to benefit your small business.

Recent training attendee, Evie Redling from Trappistine Creamy Carmels, was able to gain a better understanding of M.O.M. for her small business out in Dubuque, Iowa. “We were able to learn about ACVM  and how it would make my life a lot easier! If I would have taken this training before our busy time last year I would have saved myself a lot of stress and extra steps.” Trappistine Creamy Caramels  is a small business run by a group of Cistercian Nuns who specialize in caramels (chocolate coated ones too), caramel sauces, Irish mints, Swiss mints and hazelnut meltaways.

Another training attendee Phyllis LeBlanc, from Harbor Sweets, stated, “The most beneficial aspect of this training was being able to develop a working knowledge of the software.” Harbor Sweets is a gourmet chocolate company Salem, Massachusetts. Take a look at their SiteLINK eCommerce store at Phyllis also added “Overall the training was a worthwhile investment of time.”

If you wish to increase your understanding and knowledge of Multichannel Order Manager and SiteLINK eCommerce, do not miss the opportunity to attend our training session on April 25-27, 2012.

To register, fill out the registration form here or call Dydacomp sales at (800) 858 3666. We look forward to seeing you there!

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Posted in Dydacomp News, Ecommerce, Multichannel Order Manager, SiteLINK News | No Comments »

SiteLINK eCommerce Update Post Hurricane Irene

Monday, August 29th, 2011

Posted by: Al Pascale, Dydacomp eCommerce Manager

Hurricane Irene came and went without incident to our operations. All systems are running normally and were unaffected by the storm. There were no interruptions or degradation of service. Below is additional information provided by our data center:

“Although our facilities are fine there are still significant areas of flooding and power outages throughout the region. Our facilities and network operations teams remain on high alert prepared to deal with whatever potential problems may develop over the next couple of days. We will continue to keep extra fuel trucks on site and emergency fuel vendors on standby until all of the flood waters in the area have receded and the region is back to normal.”

Our SiteLINK eCommerce team can be reached after hours by calling 973-641-0901 or during normal business hours at 973-237-0300. They can always be reached via E-mail at

Thank you for being a valued SiteLINK eCommerce and Dydacomp customer.

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Posted in Dydacomp News, Ecommerce, SiteLINK News, Support | No Comments »

Happy 4th of July!

Thursday, June 30th, 2011

Posted by: Michael Nardini, VP of Customer SatisfactionMichael Nardini, VP of Client Satisfaction

The 4th of July weekend is upon us and we hope everyone has a great holiday weekend filled with fun, fireworks, and BBQs.

The Dydacomp offices will be closed on Monday July 4th.

As always, in the event of a site down when the office is closed, SiteLINK Support is available at (973) 641-0901. This is an emergency line for site down issues only. Platinum Support Clients will have 24 hour support available throughout the day on Monday as well.

All non-critical issues will be handled by technical support on the next business day, Tuesday July 5 during normal business hours.

Have a great holiday weekend!

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Don’t Forget to Backup SiteLINK too!

Thursday, June 16th, 2011

Posted by: Daniel Cirasuolo,  SiteLINK eCommerce Support Specialist

The Dydacomp team is always reminding customers about the importance of backing up your Multichannel Order Manager system and hopefully customers have taken our advice to back up their M.O.M on a daily basis. Backing up your M.O.M. system is a crucial step to help ensure the integrity of your data, but many people don’t realize the importance of backing up your web design pages for your SiteLINK eCommerce store. This back up helps ensure that if you make changes to the design of your web store, you will always have a copy of the original to restore if issues arise.

The SiteLINK eCommerce team here at Dydacomp have received a number of calls because clients have forgotten to save their website (.asp) pages before making adjustments and lost custom work and other designs. Failure to back up your SiteLINK eCommerce pages can result in the loss of your custom work that could hurt the functionally of your website. It is important for SiteLINK clients to save their .asp pages before making any changes to your SiteLINK store to ensure you have a back up copy to restore if you accidently change specifics of your site.

I recommend that clients make a copy of any  SiteLINK eCommerce .ASP page they are going to be editing.  Copy and paste the .ASP file to an area on your computer that you will be able to access if needed.  I usually recommend to SiteLINK clients that they should create a new folder called BACKUP within their FTP site, and copy and paste any .ASP files they make changes to. This will help prevent the loss of your web design in the future.


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Let M.O.M. Improve Your SiteLINK Ecommerce Store Today

Thursday, May 5th, 2011

Posted By: Al Pascale, Dydacomp eCommerce Manager

Two key factors needed to run a successful eCommerce store are the ability to keep accurate inventory counts and the ability to fulfill/process orders in as close to real-time as possible. Multichannel Order Manager offers your business the ability to automatically download orders, while keeping inventory management accurate by automatically synchronizing online inventory in a batch. M.O.M. is able to check your SiteLINK eCommerce store every 5 minutes for new orders. If there are any new orders found, M.O.M. will then automatically download them.

To activate inventory synchronization for your SiteLINK store, you must have this option enables in M.O.M.. Once this option is enabled, M.O.M. will upload the updated inventory availability to your SiteLINK eCommerce site. It is necessary to keep accurate inventory management to ensure that your customers know before purchasing if an item is unavailable or backordered. The lack of synchronization can cause issues that lead to customer dissatisfaction and a loss of sales. Let us help you get as close to a real-time order download/inventory synchronization as possible to improve the quality of your online store.

To enable the Automatic Order Download and Inventory Synchronization:

1. The first step is to set up the Import/Export Module Default Settings. To do this go to the Options drop down menu, followed by the Order Import/Export Module option and then select Define Settings option.

2. Select the Auto Import File Path and enter the location where your files will be automatically imported to and stored. Note: DO not use the M.O.M. data dictionary for the auto import file path.

3. Select the Synchronize Inventory with SiteLINK and Automatically download new order from SiteLINK options and click SAVE.

4. Next, you must define the location for the auto-import files. To do this go to the Options drop down menu, followed by the Order Import/Export Module option and then select Automatic Import. Select the “This import is an internet feed file” option and enter your SiteLINK stores URL.

5. Enter your SiteLINK Ecommerce Store Credentials.

Utilize M.O.M.’s Automatic Order download/inventory sync for Your SiteLINK eCommerce Store today. Feel free to add comments or questions below.

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SiteLINK eCommerce:Double Digit Growth in March

Friday, April 15th, 2011

Posted By: Lisa Gittleman, Dydacomp Marketing Specialist

Lisa Gittleman, Dydacomp Marketing Specialist

TOTOWA, N.J., April 15, 2011 – Dydacomp, a leading provider of business technology platforms for ecommerce and multichannel merchants, announced today that the average SiteLINK eCommerce client experienced double digit growth in number of visitors, orders, and total revenue during the month of March 2011. The average SiteLINK eCommerce store saw a 34% increase in number of visitors to their online stores over March 2010. The number visitors to SiteLINK stores also increased 20% in March 2011 compared to February 2011.

“To ensure consistent growth merchants should look to an eCommerce solution with a track record of producing consistent results and increasing online revenues. That is what SiteLINK has proven time and time again,” said Al Pascale, Dydacomp Manager of eCommerce Services. “It is the combination of SEO features, selling tools, integrated cross-channel customer management, social media sharing, alongside Dydacomp’s longstanding commitment to customer growth that have improved SiteLINK clients’ online visibility while increasing online conversion rates.”

The average SiteLINK store experienced a strong 12% increase in their average number of orders per day over March 2010 and a 27% increase compared to February 2011.  The notable increase in traffic and orders contributed to the 12% growth in revenue per day over March 2010 experienced by the average SiteLINK eCommerce store. These online stores also experienced an impressive 25% increase in total revenue for the month of March compared to February 2011. As stores experience this steady increase in online orders, SiteLINK’s functionality continues to provide stores with the stability and efficiency needed to process and handle the demand.

“SiteLINK eCommerce stores are breaking records every month so far in 2011. These recent numbers provide reassurance to small and medium businesses that consumers continue to move online and that the overall online marketplace is expanding daily,” stated Pascale. “It is the time for businesses to consider investing in a complete eCommerce solution that will be able to compete in niche online marketplaces and allow them stand apart from the competition through integrated online marketing campaigns, retargeting, and excellent customer service. SiteLINK is able to do just this as this as it provides businesses with the tools they need to grow and increase their online revenue at costs attractive to merchants processing several dozen to several thousand orders a day.”  Pascale added, “And, we have the numbers to prove it!”

For more press releases, check out our website.

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Posted in Dydacomp News, SiteLINK News | No Comments »

eCommerce on the Rise

Thursday, April 7th, 2011

Posted By: Al Pascale, Manager of eCommerce Services 

Good news for eCommerce merchants as  online spending grew for the fifth consecutive month this March. According to a recent article from Internet Retailer, online spending in March increased 16.1% over the same time last year. This rise in spending follows the 13.2% increase in online spending compared to February of 2010. The rising gas prices may be one reason shoppers are choosing to shop online rather than to drive retail locations.

SiteLINK eCommerce customers have also experienced this double-digit increase in online spending. The average SiteLINK store experienced a strong 12% increase in average number of orders per day compared to March 2010, which lead to the fifth month of consecutive growth in online revenue. The notable increase in traffic and orders contributed to an impressive 12% increase in revenue per day over March 2010.

Whatever  the reason for the growth one thing is clear, the online market is a growing marketplace and with the right tools eCommerce merchants can benefit. SiteLINK’s eCommerce offers SEO features, selling tools, integrated cross channel customer management along with social media sharing which help to increase stores online visibility. This visibility has helped to drive traffic to online stores and increase conversion rates to produce that exciting 12% growth.

Lets hope April follows this steady growth and produces  six consecutive months of growth. Has your eCommerce store experienced similar growth? If so we would love to hear about what efforts have helped you seal the sales and grow your business!

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Posted in Dydacomp News, Ecommerce, Industry News, SiteLINK News | No Comments »

Can’t Miss M.O.M. Webinar

Wednesday, March 16th, 2011

Posted By: Christine Amodio, Dydacomp Technical Writer and TrainerChristine Amodio, Dydacomp Technical Writer

A month ago Ryan Galicia, a Dydacomp M.O.M. XL Team Leader, wrote  a blog about the importance of updating your M.O.M. system. To emphasis the value of backing up your M.O.M. system, our staff here at Dydacomp has decided to host a webinar on backup and maintenance for your M.O.M. system.

Date: Thursday March 24, 2011

Time: 2:30-3:30pm EDT

Reserve your Webinar seat now:

Space is limited so it is important you register soon!

At the end of the webinar there will be a question and answer session with staff present for both VFP and SQL. This is a perfect opportunity for you to ask questions and receive valuable feedback M.O.M. experts. Don’t forget to sign up for M.O.M./ SiteLINK eCommerce Training April 6 – April 8, 2011. The training offers you another opportunity to learn the ins and outs of M.O.M. and help you use M.O.M. more effectively for your business. For further training information, Check out this blog or the registration on our website. I  look forward to hearing from you.

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