Posts Tagged ‘Tips and Tricks’

Best Practices for Online Retailers During the Holiday Season

Thursday, December 1st, 2011

Posted By: Dydacomp Staff

PARSIPPANY, NJ, December 1, 2011 –

Dydacomp, a leading provider of business technology platforms for small and mid-sized eCommerce and multichannel merchants, today announced a list of best practices that retailers should implement during the busy online shopping period that began on Cyber Monday and continues throughout the holiday season.

In 2011, six of every 10 consumers say they will do their holiday shopping online, according to a report on According to that same report, the average consumer will spend nearly $900 during the holidays. Last year, shoppers spent $1.1 billion alone on Cyber Monday, which was a 16 percent increase over the year before. Given the ease of use and deals that can be found online, it benefits merchants to prepare their websites for increased traffic to ensure optimum performance and increase sales.

To meet the demand to shop online, retailers should take the following measures now to ensure their systems are prepared all holiday season:

  • Minimize updates: Minimize, or completely eliminate, site updates over the next six weeks. If critical updates are required they should be done during off-peak hours, between 3 – 8 a.m.
  • Test and Re-test: Design changes should also be kept to a minimum and avoided if the site can go without them. However, many online retailers will want to highlight special holiday promotions online. If updates are made, test those changes thoroughly before they go into production – then test them again. The cost of an error at this time of year is much higher than at lower traffic times. Add software that enables testing in multiple browsers, as there are a number of popular options available and you can’t predict what browser any one customer may be using; create and use a test page, never a live page and keep a backup of the original page in the event there are issues with the new page when it goes live.
  • Prepare for the Best: Imagine the highest number of shoppers or buyers that might visit your site at any one time. Now run a test using that number to see what happens to performance and site behavior. This can be done by using software that simulates many simultaneous shoppers all browsing and clicking at the same time, or the old fashioned way by getting employees, friends and others to all get online at the same time
  • Upgrade rich media solutions: Now that Adobe has announced it will begin phasing out support for Flash, merchants should look to take advantage of other rich media solutions, like HTML5.
  • Organize Data: Do your best to make sure your data, such as product descriptions and codes, prices and inventory on-hand information, is up-to-date, clean and indexed. Any bad data could introduce negative changes that result in lost sales.
  • Keep Open Communication: Always make sure your suppliers support contact information is available and know when they are accessible. Surprisingly, most merchants don’t know the exact times that they can contact their service providers for assistance, and many offer 24/7 customer support services.

“Cyber Monday kicked off the six most important weeks for retailers, as robust sales could result in many retailers closing their books on the year in the black. While Cyber Monday represents the busiest shopping day for online merchants, every day following is an opportunity to increase sales. For those retailers who rely on their eCommerce sites to deliver added holiday revenue throughout the season, ensuring those sites continue to operate effectively throughout the season is of the utmost importance,” said Fred Lizza, CEO of Dydacomp. “Taking the time to put best practices in place can be the difference between a successful holiday season and an average holiday season.”

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Posted in CEO, Dydacomp News, Ecommerce, Multichannel Order Manager, Press Release | No Comments »

Let Us Help You Become a Purchase Order Expert!

Tuesday, July 12th, 2011

Posted by: Christine Amodio, Dydacomp Technical Writer and TrainerChristine Amodio, Dydacomp Technical Writer

Do you get the most out of M.O.M. purchase order capabilities? If not, the Purchase Order Tips and Tricks webinar is just around the corner. Even if you feel you have a solid understanding of M.O.M.’s purchase order capabilities, this webinar offers a numerous tips and tricks to help enhance your M.O.M. use.   There is still time to register for the Purchase Order Tips and Tricks webinar this Thursday July 14 at 2:30pm.  Click here to register.

This webinar will cover the ins and outs of purchase orders in Multichannel  Order Manager. The webinar will start with an explanation of the basic use and functions of purchase orders in M.O.M. You will learn how to set up a supplier and stock items and cover the entire purchase order process in M.O.M. (from printing and emailing to receiving in inventory). The webinar will also cover important tips and tricks to help you improve the efficiency of your purchase orders.

Some of the beneficial Purchase Order tips include:

  • Learn how to delete and edit purchase orders
  • Learn how to adjust unit costs
  • Equivalent unit sku (for example if you buy your items in a case and wish to sell them individually)

If this is your first webinar (regulars already know), there will be a Dydacomp Purchase Order expert available during the webinar for a live Q&A session. This is a great opportunity to ask any remaining questions after the webinar. Don’t miss the chance to strengthen your understanding of M.O.M.

Don’t miss your chance to learn valuable tips by registering at

We look forward to seeing you there!


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Posted in Multichannel Order Manager, Support, Webinar | No Comments »

Purchase Order Tips and Tricks Webinar

Wednesday, July 6th, 2011

Posted By: Christine Amodio, Dydacomp Technical Writer and Trainer. Christine Amodio, Dydacomp Technical Writer

Join us for a Webinar on July 14, 2011 at 2:30pm. This webinar will provide insight  into the processes of creating and sending purchase orders.  This webinar will help show you how to efficiently create purchase orders for your business. The presentation will also cover some tips and tricks for your stock purchasing and receiving.  Make sure you bring your questions, there will be a Q&A session at the end of the webinar.


Title: Purchase Order Tips and Tricks

Date: Thursday, July 14, 2011

Time: 2:30 PM – 3:30 PM EDT

Space is limited so reserve your Webinar seat now at: We look forward to seeing you there!

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Posted in Multichannel Order Manager, Webinar | No Comments »