Time to Appreciate your MOM (System, That Is)

Posted by Michael Chichester, Dydacomp Payment Processing Team Leader

Michael Chichester, Dydacomp Payment ProcessingThis past Sunday was Mother’s Day.  I’d like to extend a belated Happy Mother’s Day to all the mothers out there.  As we all take time out to appreciate our mothers, I was thinking what a great time to take a deep breath and appreciate your M.O.M. system.  All of us here at Dydacomp feel we have a superior product and work hard to provide a great customer experience.  Here in the Payment Processing Department, we are excited about the opportunity to save you money on credit card processing.  I love my job because I get to save our customers money every day.  It’s an awesome feeling and I highly recommend you try it sometime.

Last week I was speaking with the owner of an automotive shop who processes about $150,000 per month in credit cards.  They have 6 workstations and process via phone and internet. This customer was convinced that we could not help them save money because they already had “rock bottom prices” for credit card processing.  It took some convincing, but the merchant finally agreed to send me 3 months worth of credit card statements so I could do a full cost analysis for them.  In doing the analysis, I discovered several areas where switching to our Bundled Services Package could save them money.  I spoke with our First Data Rep and was able to negotiate a sweetheart deal for this customer, which included a FREE First Data Global Gateway.  Including the elimination of the gateway costs, we were able to save them $185 per month right off the bottom line! 

It was with great pleasure that I was able to call the owner back and present them with the savings.  This individual could not believe that we found them any savings, much less $185 per month.  With the extra money in the budget, they plan to purchase the Address Correction and Validation Module (ACVM) and upgrade to a higher tier of Mail Order Manager Support.  This, in turn, will save them even more time and money.

So, take a minute to appreciate your M.O.M. system.  We are all working hard to help make your business as successful as possible.

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